Operational Systems Analyst

Job Description

Job Description

Are you passionate about building smarter, more connected ways of working? At Central Payments, we’re looking for a talented Operational Systems Analyst to help drive that mission forward. In this role, you'll optimize our internal operations by developing and managing advanced Smartsheet solutions that power collaboration, automation, and data-driven decision-making across the organization.

What You’ll Do

Configure and customize Smartsheet workspaces, sheets, templates, and reports to meet evolving business needs.

Design and implement automation, data validations, and system integrations that streamline internal processes.

Provide day-to-day support and training to Smartsheet users, ensuring effective system adoption and troubleshooting as needed.

Collaborate cross-functionally with teams and leadership to identify process improvement opportunities and translate them into scalable Smartsheet solutions.

Maintain detailed documentation of workflows, configurations, and updates to support governance and change management.

Monitor Smartsheet platform updates and enhancements and proactively apply new features where relevant.

Ensure appropriate user access and data security within Smartsheet, adhering to internal compliance and governance standards.

Partner with IT and other departments to integrate Smartsheet with external systems and tools as needed.

Why You Should Join Us

Be part of a fast-growing fintech innovator shaping the future of embedded finance.

Work with a team that values creative problem-solving, continuous improvement, and collaboration.

Enjoy the opportunity to build and scale operational systems that have a direct impact across the business.

Gain exposure to cutting-edge technology tools and contribute to operational excellence at a strategic level.

What You Bring

Proficiency in Smartsheet, including key features like automation workflows, data forms, formulas, cell linking, conditional formatting, project plans, and data shuttle.

Ability to translate complex business needs into functional workflows and streamlined user experiences.

Strong troubleshooting skills and a proactive, solution-oriented mindset.

Excellent written and verbal communication skills, with the ability to support and train non-technical users.

Experience working cross-functionally and adapting quickly to shifting priorities.

Qualifications

Bachelor’s degree in Computer Science, Applied Mathematics, or a related field.

1–3 years of experience working directly with Smartsheet systems, or an equivalent combination of education and experience.

Smartsheet certification preferred but not required.

What We Offer

A hybrid work environment with flexibility

Opportunities for professional growth and development

A supportive team culture where your voice is heard