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Guest Services (Part Time)

Guest Services (Part Time)

Z&A ManagementLayton, Utah, United States
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At Layton Aquarium and Wildlife Encounters, we are passionate about providing our guests with unforgettable experiences while fostering a fun and educational environment for all. We are currently seeking a dedicated Guest Services / Cashier to join our team and help create a welcoming atmosphere for our visitors.

Schedule :

  • Part-time position.
  • Must be able to work Saturday and Sunday.

Key Responsibilities :

  • Provide friendly, efficient, and personalized service to all guests.
  • Promote and sell memberships, premium animal interactions, gift shop products, birthday parties, and other services.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Assist with daily operational tasks, such as inventory checks, cleaning, and special events, as needed.
  • Process cash and card transactions accurately and efficiently.
  • Maintain a clean and organized cashier area, ensuring products are stocked and displayed.
  • Handle customer concerns with patience and empathy, striving for the best possible resolution.
  • Meet or exceed sales goals and performance targets.
  • Help in-store visual merchandising and displays to enhance product visibility.
  • Maintain a clean and safe work environment by following all safety guidelines and store policies.
  • Participate in team meetings and training sessions to improve product knowledge and sales techniques.

    • Qualifications :

  • Previous experience in customer service, sales, or retail is required.
  • High school diploma or equivalent; additional education or retail experience is a plus.
  • A friendly and approachable demeanor with a passion for creating memorable experiences for others.
  • Strong communication skills and the ability to engage with a wide range of guests.
  • Customer-focused with a passion for helping others.
  • A proactive attitude with a focus on sales and upselling.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Ability to work well in a team environment and take initiative.
  • Basic math skills for processing transactions and handling cash.
  • Ability to stand for extended periods and lift merchandise as needed.
  • Availability to work weekends, holidays, and flexible shifts.

    • Work Environment :

  • Work in a dynamic and fun environment surrounded by amazing wildlife!
  • Competitive pay and opportunities for advancement.
  • Employee discounts and perks.
  • A chance to be part of a dedicated team that makes a positive impact on the community.

    • If you’re passionate about customer service and enjoy engaging with people, we’d love to hear from you!

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    Guest Service • Layton, Utah, United States

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