Multi-Unit Team Leader Hrly

Overview

Join to apply for the Multi-Unit Team Leader Hrly role at H&R Block

You'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll lead the customer-centric teams in the offices you manage to accelerate their seasonal tax business. You'll start with a flexible part-time schedule in the fall to prepare for the busy tax season and transition to full-time from January to April, including evening and weekend hours as needed. This role is in-person and not remote.

A Typical Day Joining us as a Multi-Unit Team Leader , you'll :

• Provide leadership and development for associates across three tax offices
• Deliver an outstanding client experience and achieve growth objectives for the offices
• Lead frontline teams, manage office staffing, operations, and logistics with support from Associate Team Leaders
• Partner with the District General Manager to create and implement office-level growth plans and client growth targets
• Develop local partnerships and manage office community involvement
• Assist DGM in recruiting and interviewing candidates for tax office positions
• Conduct timely performance reviews and address performance concerns in collaboration with the Associate Relations Center
• Build an engaging team environment through training, coaching, and recognizing contributions
• Lead daily team meetings and communicate essential information to tax office associates
• Create associate work schedules, ensure accurate timekeeping, and manage labor across all offices
• Travel between offices as required
• Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment

Your Expertise

Why work for us

H&R Block invests in our people by supporting their total well-being. Our benefits help associates address health, wellbeing, and financial wellness needs.

The Community You Will Join

We are committed to a connected culture where trust, care, and connections help everyone feel safe to bring their authentic self to work and belong to a larger team. We are an equal opportunity employer and celebrate diversity in the workplace.

If you're looking to make an impact, H&R Block is the place for you.

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