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Play Facilitator

Play Facilitator

Grand Rapids Childrens MuseumGrand Rapids, MI, US
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Job Description

Job Description

Description :

Duties include, but are not limited to :

Opening and Closing of the Museum

  • Carry out daily procedures as determined by the Guest Experience Manager

Facilitation of Exhibits

  • Facilitate play with guests in the exhibit environment
  • Reset / tidy up exhibits to ensure a high quality experience for guests and maintain physical accessibility of allspaces
  • Cultivate open-ended, child-directed experiences

    • Facilitation of Field Trips

  • Greet school groups, teachers and chaperones in a friendly and courteous way as they enter the museum.
  • Direct the group’s lead teacher to communicate necessary information to Front Desk.

    • Front Desk Procedures

  • Collect admissions and responsibly handle all money exchanges
  • Work gift shop register, collecting admissions accurately and efficiently in a timely manner as to ensure a shortline
  • Answer the telephone and route calls in a friendly, personable, and helpful manner ? Sell memberships andpromote daily and future programs and events
  • Provide clear information and answers regarding visitor questions

    • Maintaining a Safe and Clean Environment

  • Follow all COVID cleaning protocols
  • Pick up manipulatives, organize exhibits
  • Regularly clean restrooms, kitchen, and overall facility
  • Enforce museum policies and rules
  • Assist with emergencies, as needed
  • Assist with clean-up on non-hazardous materials and some bodily fluids
  • Assist with minor repairs and maintenance of exhibits
  • Report broken exhibits, manipulatives and building problems to Facilities Manager ? Assist with exterior maintenance, e.g. windows, snow removal, etc.

    • Communication with the Team

  • Check work email each schedule shift
  • Communicate with Guest Experience Manager about breaks and needing to step off the floor
  • Communicate with other Facilitators about tasks, stepping off the floor and breaks

    • Physical / Mental Demands

  • Communicate effectively with co-workers, museum visitors, volunteers, and the general public.
  • Possess the verbal and numerical aptitude to complete tasks and projects in a timely manner.
  • Maintain a positive attitude in times of large crowds and group visits.
  • Must be alert, able to concentrate, and possess good judgement and analytical skills.
  • Physically demanding in order to keep the museum clean and to play with kids in different exhibit spaces.
  • Mobility to move freely, bending, kneeling required on a daily basis while facilitating the Museum.
  • Lifting required on a regular basis, usually in conjunction with exhibits, deliveries and special events.

    • Facilitators are part-time staff and may be scheduled up to 28 hrs / wk. Facilitators work a flexible schedule that will

    include days, nights and weekends. Starting wages are $15 / hr. They must believe in and be able to demonstrate

    learning through play

    Requirements :

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    Facilitator • Grand Rapids, MI, US