Executive Housekeeper

Job Description

Job Description

We’re hiring a housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You’ll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required. If this sounds like you, apply now!

Compensation : $15 - $16 hourly

Responsibilities :

• Make Housekeeping Boards
• Conduct a daily stand-up meeting
• Ensure Cart Rooms are stocked, functional, clean, and tidy
• Conducting thorough inspections of Vacant Dirty rooms, correcting deficiencies, and making them Vacant Ready
• Conduct a thorough inspection of all rooms, ensuring they are up to the property’s high standards
• Communicating with the staff and guests in a professional, friendly, and welcoming manner
• Efficiently track room service refusals
• Effectively track HKPG Boards, Goal Times, and Equipment Use
• Ensure staff safety during National Emergencies (i.e., COVID-19, other pandemics, and anything that affects the property that is outside of staff / managerial control)
• Clear departures
• Track individual housekeepers' time per room
• Ensure Housekeeping Payroll doesn’t exceed the guidelines outlined in the budget
• Ensure HKPG minutes per room don’t exceed 35 minutes
• Create and enforce goal times
• Keep the minutes per room spreadsheet updated
• Host a housekeeping standup meeting
• Maintain accurate inventory for supplies related to the rooms department
• Ensure that discarded linen is filled out each day
• Updated linen tracker spreadsheet
• Order necessary housekeeping supplies
• Identify potential maintenance concerns and relay pertinent information
• Track late departures
• Enforcement of property rules
• Self-Management- Meeting deadlines, organizing projects, etc.
• Coordinate scheduled maintenance efforts with Maintenance
• Effective and efficient use of GXP
• Ensure all able HKPG Staff are using GXP

Qualifications : Detail Oriented

Technological Proficiency

Brand Standards.

Professional Demeanor

Strong Speech

Conflict Resolution

Leadership Capabilities

About Company

Fairfield Inn Tallahassee North is a structured and organized establishment that takes pride in the service we provide to our guests. We strive to ensure that every guest is happy, all the while maintaining a healthy work environment. The care for our guests unifies the staff and gives purpose to every staff member. We focus on celebrating our successes and improving the operational process with feedback from our guests.

We treat one another with respect, offer abundant communication, and work as a team to accomplish our most important goal : heightened Guest Satisfaction and efficient operations. Management is always available to assist the staff in professional pursuits or personal endeavors by providing resources and helping to accomplish goals.