Job Description
Job Description
Join our D.R.I.V.E.N Team at Satellite Management!
At Satellite Management, we recognize that our associates are the foundation of our success. We are committed to delivering outstanding services to our customers while fostering an environment that encourages growth and opportunity. Our Apartment Community in Riverside is currently seeking a talented Assistant Manager to be part of our dynamic team. If you are looking for a rewarding career with a company that values your contributions, we invite you to apply and help us drive excellence together!
Pay Scale : $18.00 - $24.00
Benefits Include : Wellness
- Medical – Blue Cross and Kaiser Permanente Offered, Dental, Vision, including Telehealth support
- Company paid Life, AD&D, Short-Term Disability and Long-Term Disability Insurance
- Option of Health Savings Account (HSA), and Flexible Spending Accounts (FSA)
- PTO Program (10 days, annual accrual)
- 7 Company Paid Holidays
- Employee Assistance Program (EAP)
Financial
401(k) match program 4%401(k) Immediate vestingReferral BonusesAnnual compensation reviewDevelopment
Professional development and training opportunitiesCross training opportunitiesTuition reimbursement for courses related to real estate licensing for selected positionsAnnual performance reviewsThe Assistant Community Manager works with the Community Manager to oversee the operational and financial aspects of a property. The Assistant Community Manager assists the Community Manager in the oversight of the community providing the necessary leadership, guidance and motivation to ensure a positive working environment and quality community living and manages the process of rent collection, maintenance, delinquency, and other accounting responsibilities as needed. Successful Assistant Community Managers will have proven ability to multitask and analytical and time management skills and be customer focused.
Primary Duties and Responsibilities :
Ensure that all rents are collected when due, and posted in a timely manner, issue appropriate notices when necessary (late payments, eviction notices, returned check notifications, etc.)Close out month with delinquency level no higher than indicated by the Community Manager of the communityCoordinate with maintenance and make-ready staff to ensure timely recondition of apartments after move-out, complete deposit accounting move-out statementsAccurately complete monthly pre-close and close out process and make necessary correctionsAssist in oversight of renewal and resident retention program, distribute and follow-up on renewal noticesAssume Community Manager duties in absence of immediate supervisor in accordance with company and community guidelinesPerforms duties of a Leasing Professional when directed and / or requiredAssists with vendor / contractor communications concerning work scheduling, billings, vendor relations and certifications of insuranceManages accounts payable for community, submits all approved invoices to corporate office for payment following company guidelinesMaintains a professional, friendly, and inviting atmosphere at the communityAccurately maintains prospect, traffic and rental record logs and all pertinent leasing dataResponsible for maintaining organized, accurate, and up to date files for all residents; performs filing for the office as needed when not leasingMaintains thorough and accurate product knowledge of the community and that of the major competitors through site visits, tours, shops, telephone surveys and follow-upsEnsures the entire office environment is professional, clean, well-organized, and meets all safety standardsWorks with colleagues and Community Manager to develop and implement sales and marketing strategiesPhysically inspects property when out on grounds and picks up litter as needed, letting Grounds and Maintenance staff know of any possible issuesPerforms a spiff of all vacant apartment homes to show the unit rent ready (smells good, looks good, and creates an environment that a prospect wants to call homeAccepts service requests from current residents and coordinates completion with Maintenance staff, following up to ensure customer satisfactionAttends work as scheduled to support the ongoing success of the companyOther duties, responsibilities and special projects as assignedQualifications :
High School Diploma or equivalent requiredBachelor’s Degree preferredMinimum three years of related experience, experience in residential property management preferredPrevious experience with Yardi Voyager system a plusProficient with computers, Windows (Word, Excel, PowerPoint), Internet and email, and other relevant applications