Talent.com
Personal & Commercial Lines Customer Service Representative
Personal & Commercial Lines Customer Service RepresentativeIndependent Insurance Agents of North Carolina • Huntersville, NC, US
Personal & Commercial Lines Customer Service Representative

Personal & Commercial Lines Customer Service Representative

Independent Insurance Agents of North Carolina • Huntersville, NC, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Personal & Commercial Lines CSR

The Personal & Commercial Lines CSR at Rankin Insurance Group is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Benefits / Perks :

  • Competitive Pay
  • Professional Development
  • Job Stability in a Growing Industry

Responsibilities :

  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims.
  • Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Set appointments and / or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and / or cancel accounts, take payments, and provide requested documentation.
  • Actively solicit increases in coverage or rounding out accounts at every service contact.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
  • Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
  • Keep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performance as well as collaboration with team members, mentor staff, and participate in meetings as needed.
  • Qualifications :

  • Hold the insurance license required by your state and have a minimum of two years personal and commercial lines insurance account management experience, as well as a Bachelor's Degree or comparable work experience.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills and possess excellent math and reading skills to accurately perform simple calculations.
  • Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
  • Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
  • Technology and computer proficiency including agency management systems.
  • Compensation : $12.00 - $18.00 per hour

    Your Future as an Independent Insurance Agent Starts Here

    If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice!

    IIANC's members are Trusted Choice independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?

    This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

    serp_jobs.job_alerts.create_a_job

    Commercial Lines Customer Service Representative • Huntersville, NC, US

    Job_description.internal_linking.related_jobs
    Branch Customer Service & Sales Representative - Charlotte, NC (South End)

    Branch Customer Service & Sales Representative - Charlotte, NC (South End)

    The Auto Club Group • Pineville, NC, United States
    serp_jobs.job_card.full_time
    It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Why Choose a Career with the AAA The Auto Club Group (ACG). Established brand that has been ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sales Representative

    Sales Representative

    1-800-Packouts of Charlotte • Concord, NC, US
    serp_jobs.job_card.full_time
    Are you hungry for success? Driven? Vibrant? Results Oriented?.Our growing restoration business 1800Packouts of Charlotte is seeking an experienced and highly motivated commercial sales professiona...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Customer Service Representative - 50k-60k / Year - Work From Home

    Customer Service Representative - 50k-60k / Year - Work From Home

    Spade Recruiting USA • Conover, North Carolina
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    PT Customer Lead

    PT Customer Lead

    Food Lion • Clover, SC, US
    serp_jobs.job_card.full_time
    Category / Area of Expertise : Retail Operations.Address : USA-SC-Clover-845 Bethel Street Store Code : Store 00841 Front End. Food Lion has been providing an easy, fresh and affordable shopping experien...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    Tenet Healthcare • Fort Mill, SC, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    AppleOne • Monroe, NC, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Schedule : Monday–Friday, 8 : 00AM – 5 : 00PM (Onsite).Handle incoming phone calls (90% of the workday). Collaborate with a diverse team in a fast paced enviro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    B2B Sales Representative

    B2B Sales Representative

    Slice Merchant Services • Concord, NC, US
    serp_jobs.job_card.full_time
    Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice has put together a comprehensive package of products and service...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Robert Half • Rock Hill, SC, US
    serp_jobs.job_card.full_time
    We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a Contract basis in Rock Hill, South Carolina. This role involves managing key customer account...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Field Sales Representative

    Field Sales Representative

    AT&T • Gastonia, NC, US
    serp_jobs.job_card.full_time
    Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home.Field Sales Representatives at AT&T are driven to connect every interaction ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Residential Sales Representative

    Residential Sales Representative

    Spectrum • Troutman, NC, United States
    serp_jobs.job_card.full_time
    This role requires the ability to work lawfully in the U.Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective cus...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sales Representative

    Sales Representative

    LIBERTY NATIONAL • High Shoals, NC, US
    serp_jobs.job_card.full_time
    A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Licensed Customer Service Representative -Charlotte, NC (Ballantyne)

    Licensed Customer Service Representative -Charlotte, NC (Ballantyne)

    The Auto Club Group • Charlotte, NC, United States
    serp_jobs.job_card.full_time
    It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Join America's most trusted brand with over 100 years of service.Why Choose AAA The Auto Cl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Benefits Sales Representative - Hybrid

    Benefits Sales Representative - Hybrid

    Cauble-Phelps Agencies • Mineral Springs, NC, US
    serp_jobs.job_card.full_time
    Crafting Brighter Futures for Families.Positioned at the forefront of specialized financial services, our company helps families safeguard their assets and promise a profound purpose : ensuring a br...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Guest Service Representative

    Guest Service Representative

    Hilton Garden Inn Charlotte / Mooresville, NC • Mooresville, NC, US
    serp_jobs.job_card.full_time
    Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry.We will accomplish our goal by creating an atmosphere of friendly emp...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Bank Sales & Service Representative (Teller)

    Bank Sales & Service Representative (Teller)

    First Citizens Bank • Denver, NC, US
    serp_jobs.job_card.full_time
    Are you a people person? Be a First Citizens person.Join our branch team and make a difference.The Sales and Service Representative is responsible for processing transactions and other customer ser...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Service Representative PRN

    Patient Service Representative PRN

    Tenet Healthcare • Fort Mill, SC, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Beacon Hill Associates - Charlotte • Charlotte, NC, US
    serp_jobs.job_card.full_time
    We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving techn...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Inbound Phone Banker / Customer Service Representative

    Inbound Phone Banker / Customer Service Representative

    VXI Global Solutions • Huntersville, NC, US
    serp_jobs.job_card.full_time
    It's fun to work in a company where people truly BELIEVE in what they are doing!.We're committed to bringing passion and customer focus to the business. VXI is looking for highly motivated a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new