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HRBP -Field Equity & FZ

HRBP -Field Equity & FZ

KFCPlano, TX, United States
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What You’ll Be Serving Up :

As the Manager, People & Culture – Equity & Franchise Operations, you will play a pivotal role in enabling our restaurant teams to thrive by leading people strategies across two key segments of the business :

  • Direct accountability for supporting our company-owned (equity) restaurants, providing hands-on HR partnership, coaching, and execution of people initiatives.
  • Strategic influence and partnership in supporting our franchise system, working closely with Franchise Operations leadership and Field Operations teams to guide, consult, and support consistent, people-first practices that align with KFC’s broader goals.
  • Drive strategic system-wide impact by serving as a trusted advisor to senior franchise leaders and partnering closely with Operations Leadership to align priorities and solutions. Take full ownership of identifying, analyzing, and solving high-impact, cross-functional challenges that influence operations, culture, and the guest experience across the brand.

This is a rare opportunity to make a significant impact across both ownership models and help shape the people experience throughout the entire KFC U.S. system.

Here’s How You’ll Spice Things Up :

  • HR Business Partner – Equity Restaurant Support
  • Lead HR support for Equity Operations leaders (Ops Directors, Area Coaches, RGMs, AGMs).
  • Drive execution of people strategies : talent, onboarding, performance, employee relations, and engagement.
  • Provide coaching to field leaders; ensure compliance and consistent employee experiences.
  • Partner with Legal on sensitive issues; lead culture and leadership program execution.
  • Franchise Operations – Strategic HR Support
  • Advise franchise leadership on people strategy and leadership development.
  • Align franchise practices with KFC’s culture, brand, and goals.
  • Support onboarding of new franchisees and rollout of key People & Culture initiatives.
  • Build strong field partnerships and influence through insights and expertise.
  • Talent & Culture Leadership
  • Lead talent reviews, development planning, and leadership programs (LEAD, Keystone, Heartstyles).
  • Promote inclusion and equity; monitor people metrics to drive engagement and performance.
  • Operational & Program Support
  • Partner with COEs to resolve HR issues and improve processes.
  • Support market transitions and cross-functional initiatives with a people-first lens.
  • What You Bring to the Table :

    Education & Certifications

  • Bachelor’s degree in Human Resources, Business, or related field required.
  • PHR or SHRM certification preferred.
  • Experience

  • 7-10 years of progressive HR experience in a multi-unit, field-based role.
  • Experience supporting both company-owned and franchise operations is highly preferred.
  • Proven success in employee relations, organizational change, and talent development.
  • Strong background in the restaurant, retail, or hospitality industry is a plus.
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    Hrbp • Plano, TX, United States

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