Job Description
Job Description
Director of Sales Operations – EmpowerHome
Full-Time | In-Office | Leadership Role | Real Estate Operations & Team Management
EmpowerHome, one of the nation’s top-performing real estate teams, is seeking a Director of Sales Operations to lead performance, streamline business operations, and drive sustainable growth at the local level.
This leadership role is ideal for an experienced professional with a strong background in sales operations, real estate management, and team leadership . You’ll be at the center of empowering agents for success — overseeing daily operations, onboarding and coaching new agents, and ensuring the team delivers world-class client service.
Compensation
- Base Salary : $55,000 – $65,000 annually
- Bonus Potential :
- $10,000–$20,000+ in Year 1
- $20,000+ after the first full year
- Profit Share : 2% of net profit growth (paid monthly in arrears)
- Production Bonus : 5% of GCI on the first 5 transactions of new agents that join the team
Benefits
Healthcare, Dental, and Vision Insurance401(k) (eligible after 6 months)Paid Time Off (PTO) :2 weeks of vacation (accrued)3 days of sick leave (accrued)Compensation : $85,000
Responsibilities :
What You Will Be Doing :
Sales Operations & Performance Management
Lead onboarding and launch of new agents into the EmpowerHome system.Coach agents on client service, sales conversion, and proven EmpowerHome strategies.Assign team-generated appointments strategically to maximize conversion rates.Monitor performance metrics to ensure sales goals are met or exceeded.Provide hands-on coaching through agents’ first five transactions.Ensure consistent use of EmpowerHome’s sales systems, CRM, and best practices.Track, analyze, and report on performance metrics to align with company goals.Operational Leadership
Oversee daily operations of the local EmpowerHome office.Train and manage operational staff (listing managers, transaction coordinators).Manage the local office budget, including AP / AR tracking and expense approvals.Handle compliance, contracts, and financial documentation with the Market Center.Maintain efficient workflows and drive operational excellence across the team.Onboarding & Training
Lead onboarding for all new agents to ensure a smooth transition into production.Integrate new team members into EmpowerHome’s culture, systems, and workflows.Deliver training that equips agents and staff for success in a fast-paced environment.Team & Client Experience
Plan and execute local team and client events in collaboration with HQ Marketing.Act as the communication bridge between the local office and EmpowerHome leadership.Foster a positive, growth-minded culture that enhances productivity and morale.Systems Management & Reporting
Review real estate tracking and management software (CTE or similar) for accuracy.Oversee CRM systems to ensure timely follow-up and proper pipeline management.Support rollout of new lead generation initiatives (Open House, Sign, and Success Story Systems).Prepare materials and agendas for local and regional team meetings.Qualifications :
Desired Competencies & Skills
Proven leadership and coaching abilities with a results-driven mindset.Strong background in sales operations, real estate operations, or business management .High proficiency in CRM systems , data tracking, and sales analytics.Excellent organizational and multitasking skills with strong attention to detail.Financial acumen with experience in managing and tracking budgets.Effective communicator across all organizational levels.Ability to thrive in a fast-paced, high-growth environment.Qualifications
3+ years of leadership experience in sales operations or real estate operations.Active Real Estate License required.Experience managing operational staff and coaching real estate professionals.Strong understanding of the residential real estate process .Proficiency in MS Office, GSuite, CRMs, MLS, and real estate tracking tools .Highly motivated, proactive, and committed to excellence.At EmpowerHome, we’re not just building a team — we’re developing leaders. You’ll be part of a nationally recognized real estate organization that values growth, accountability, and excellence. As Director of Sales Operations, you’ll have the opportunity to shape the future success of our agents and make a lasting impact on the business.
Join a team that empowers success — apply today to become the next Director of Sales Operations at EmpowerHome .
About Company
Ranked by RealTrends 2024 as the #8 Team in the Nation by sales volume, #9 in the U.S. for number of families served, and proudly the #1 female-led real estate team in the country , EmpowerHome is where high achievers thrive.
Founded by dynamic mother-daughter duo Debbie and Sarah Reynolds, our mission is simple yet powerful : Serve. Grow. Give Back. We've helped over 10,000 families buy or sell their homes—and that number is growing every day.
We don’t just say we support our agents—we prove it . From guaranteed leads to unmatched coaching, inside sales support, and proven systems, we take the guesswork out of your growth.
Plus, we believe in purpose beyond profit. A portion of every transaction goes toward supporting local causes in each market we serve.
This isn’t just another real estate opportunity. It’s a career with impact, purpose, and massive potential .
If you're ready to stop chasing leads and start closing deals, apply now and take the first step toward something extraordinary.