Florida Licensed Call Center Rep

A company is looking for a Call Center Representative to assist customers in a remote setting.

Key Responsibilities

Handle inbound calls to support and build trust with customers while servicing their needs

Provide expertise on products and services to ensure appropriate insurance coverage

Demonstrate empathy and assist customers in setting up new claim reports

Required Qualifications

A minimum of two years relevant work experience, or two years post-secondary education

Property & Casualty license required for sales roles; opportunity to gain it during training

Ability to multitask and navigate multiple computer systems

Experience in customer service is preferred

Must have a designated workspace free from distractions and high-speed internet