Coordinator CRM

Campus

OSU-Stillwater

Contact Name & Email

Colton Jones,

Work Schedule

Monday through Friday, 8 : 00am-5 : 00pm with occasional evenings and weekends.

Appointment Length

Regular Continuous / Until Further Notice

Hiring Range

$47,000 - $67,000

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by 2025-10-17 to ensure full consideration.

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

The Career Services CRM Coordinator plays a pivotal role in the effective management and innovation of OSU Career Services' digital platforms. This position is responsible for the configuration, optimization, and support of customer relationship management (CRM) systems and event applications, ensuring data integrity, service efficiency, and user-friendly experiences for students, staff, faculty campus and community partners. The CRM Coordinator partners closely with internal teams and external vendors and partners to lead projects, streamline workflows, enhance reporting capabilities, and support key service delivery platforms.

Required Qualifications

Bachelor's

Management Information Systems, Business Administration, Computer Science, or related field

(degree must be conferred on or before agreed upon start date)

Two years of related experience

Skills, Proficiencies, and / or Knowledge :

Demonstrated experience with CRM systems in a higher education setting or student information platforms.

Strong technical aptitude with attention to detail, problem-solving, and customer service skills.

Effective written and verbal communication skills.

Must be able to lift up to 25 pounds.

Preferred Qualifications

Bachelor's

Management Information Systems, Business Administration, Computer Science, or related field

2 years of related experience

Skills, Proficiencies, and / or Knowledge :

Proficient in Slate with ability to train others on processes and best practices.

Familiarity with Slate, 12twenty, Canvas, Jotform, Zoho, and other applicable platforms.

Background in project management or technical system implementation.