Job Description
Job Description
Benefits :
401(k)401(k) matchingCompetitive salaryHealth insurancePaid time offTraining & developmentPOSITION SUMMARY : Responsible for coordinating and implementing the Agencys recruitment efforts to ensure adequate, qualified field staff are available to meet the staffing needs of the Agency. Participates in the hiring process of direct care staff. Provides clerical support including typing correspondence, reports, and documents; maintaining filing systems; and coordinating daily interoffice activities
QUALIFICATIONS
- High school graduate, college degree preferred.
- Minimum of two (2) years of experience in a business setting. Experience in a health care setting and knowledge of medical terminology strongly preferred.
- Demonstrates strong verbal and written communication skills and ability to work well with people.
- Demonstrates organization and time management skills.
- Speaks, writes, reads, and understands English.
- Demonstrates skills in organization, problem-solving, decision-making, conflict resolution, and the ability to work independently.
- Strong passion for the senior community
- Strong ethical behavioral standard
- Personal computer and data entry skills.
ESSENTIAL FUNCTIONS / AREAS OF ACCOUNTABILITY
- Provides clerical support to agency management and supervisory personnel.
Prepares correspondence, reports, documents, and medical Plans of Care.
- Schedules appointments for management staff and schedules meeting rooms.
- Prepares updates to policies and procedures as directed.
- Prepares statistical reports as needed.
- Maintains inventory of office supplies and medical supplies.
Establishes agency standards and appropriate reorder points.
- Monitors supply needs and assures availability of supplies needed.
- Prepares client charge slips as directed and forwards them to the billing department.
- Assists with the billing process.
Assists with data entry of schedules for billing and payroll.
- Maintains current admission log.
- Monitors return of doctors orders.
- Enters all new clients into the computer system
- Continually recruits qualified field staff to meet the needs of the Agency
- Ensures that adequate numbers of staff are available to meet current client needs as well as anticipated flow of new referrals.
- Maintains logs / records of recruitment activity and conversion rates.
- Participates in the hiring process of direct care staff.
Manages all aspects of the Agencys Applicant Tracking System (ATS) including but not limited to posting jobs, refreshing jobs, and managing candidate flow.
- Provides initial telephone screening for applicants and sets up interviews if appropriate
- Conducts initial phone screening and / or interviews with applicants.
- Requests references on applicants.
- Assists in orientation and training of new clerical staff.
- Utilizes various recruitment techniques such as marketing and direct mailers to capture new applicants.
- Performs job in compliance with agency policies and procedures as well as community and professional standards.
Assures compliance with applicable laws.
- Attends meetings and educational programs as required.
- Participates in the Agency quality improvement activities.
- Communicates necessary information to Supervisor and management team to ensure coordination of services and activities.
Attends clinical staff meetings as needed to communicate information needs as they relate to physician orders and other timely written reports.
- Contacts clients, referral sources, families, and other disciplines Ensures new clients service needs are met within established timeframes.
- Assists with filing of documentation in the clinical record. Reports missing or incomplete charting.
- Communicates effectively with all members of the interdisciplinary team through verbal reports, participation in staff meetings, and team conferences, as requested.
- Maintains confidentiality in all aspects of the job.
a. Respects the confidentiality of information in client and employee records.
- b. Shares information in accordance with Agency policy and HIPAA guidelines.
- c. Protects written confidential documents in a manner that prevents unauthorized access.
- Performs additional duties and responsibilities as deemed necessary.