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Network Administrator

Network Administrator

UB Greensfelder LLPCleveland, OH, US
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UB Greensfelder currently has an opening for a Network Administrator. A Network Administrator is a skilled and detail-oriented individual who is a confident communicator with strong analytical and problem-solving skills. This role is responsible for implementing, maintaining, supporting, and in some cases developing communication networks within and between our organization to ensure high availability and optimal performance for users including staff, clients, and suppliers.

Overview

UB Greensfelder LLP is an Am Law 200 law firm dedicated to exceeding client expectations and delivering superior, customized legal solutions. The firms attorneys advise regional, national, and global businesses on a wide range of sophisticated legal matters across more than 25 specialized practice and industry groups. Renowned for its best-in-class client service and litigation excellence, UBG was named "2025 Ohio and Missouri Firm of the Year" by Benchmark Litigation and consistently earns top-tier accolades from Chambers and Partners. Established in 2024 through the merger of Ulmer & Berne LLP and Greensfelder, Hemker & Gale, P.C., UB Greensfelder has quickly emerged as a super-regional powerhouse firm in the Midwest and in top-tier business centers. Our Business Begins With You.

Our Business Begins With You.

Network and Security Scope

Candidates must be proficient in managing and securing the following network types and technologies :

  • LANs – Local Area Networks
  • WANs – Wide Area Networks
  • WLAN – Wireless Local Area Networks
  • SAN – Storage / System / Server / Small Area Networks
  • VoIP / SIP – Voice over Internet Protocol Networks

Position Responsibilities Include

  • Maintain the networking environment by defining, documenting, and enforcing system standards
  • Implement new solutions and improve the resilience of the current environment
  • Monitor network performance, troubleshoot issues, schedule upgrades, and collaborate with architects and vendors
  • Investigate data network faults in local and wide area environments using multiple sources
  • Secure network systems by establishing policies and monitoring access
  • Support firewall environments in alignment with current security policies
  • Report network operational status and manage related projects
  • Coordinate and upgrade network, storage and server equipment to the latest stable firmware quarterly
  • Configure routing and switching equipment, hosted SIP voice services, and basic firewall settings
  • Configure and maintain storage and compute systems
  • Provide remote support for on-site engineers and end users during installations
  • Troubleshoot and resolve issues during initial installations
  • Manage IP addressing and hosted devices within data centers
  • Collaborate with project management, engineering, and service desk teams
  • Collect project requirements and design or maintain solutions for internal clients
  • Participate in group meetings to share project status and technical solutions
  • Document technical support provided on the help desk
  • Assist with technical documentation and quality assurance
  • Support software testing and updates where network performance is impacted
  • Provide after-hours helpdesk support, including on-call rotations
  • Mentor junior IT staff and cross-train team members
  • Manage multiple high-priority projects simultaneously
  • Maintain clear communication with supervisors regarding project statuses
  • Qualified Applicants Will Have

  • Bachelor's degree in Computer / Network Engineering, Electrical Engineering, or Computer Science preferred
  • Minimum of 6 years of network administration experience required
  • Strong customer service skills
  • Ability to diagnose and resolve complex software and hardware issues
  • Experience with network monitoring, log collection, proxy security solutions, firewalls, and IPS / IDS
  • Adaptability to changing priorities in a 24 / 7 environment
  • Strong understanding of routing and switching protocols
  • Commitment to maintaining security standards
  • Understanding of business and industry needs and technical demands
  • Customer-focused mindset and end-user service orientation
  • Excellent communication skills with non-technical staff
  • Attention to detail and ability to multitask
  • Strong analytical and problem-solving skills
  • Teamwork and collaboration across departments
  • Organizational and workload prioritization skills
  • Understanding of computer logic and troubleshooting
  • Proficiency with Microsoft operating systems and Office applications
  • Interpersonal skills for training others
  • Ability to communicate issues to supervisors
  • Commitment to confidentiality and meeting deadlines
  • Physical Requirements

  • Regularly required to sit, type, and communicate verbally
  • Occasionally required to stand, walk, and reach with hands and arms
  • Must occasionally lift or move up to 50–100 lbs of equipment
  • Regular attendance is required
  • Travel required approximately 15% of the time
  • UB Greensfelder recognizes the importance of forming inclusive teams of attorneys and staff to foster an environment where creative solutions are made for our clients, and all have the opportunity to thrive and succeed. We encourage candidates from a variety of backgrounds to apply to be a part of our team.

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    Network Administrator • Cleveland, OH, US

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