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Data Center Technician
Data Center TechnicianMetroSys • Phoenix, AZ, US
Data Center Technician

Data Center Technician

MetroSys • Phoenix, AZ, US
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Position Summary :

  • We are seeking a highly skilled Data Center Technician with expertise in Intel-based server hardware and VMware virtualization to support installation, maintenance, troubleshooting, and optimization of data center infrastructure.
  • The ideal candidate will have hands-on experience with server hardware, VMware environments, storage systems, and network connectivity in an enterprise data center setting.
  • This role requires a strong understanding of server provisioning, hardware diagnostics, virtualization technologies, and data center operations .
  • The candidate should be comfortable working in a fast-paced, mission-critical environment with a focus on uptime, performance, and scalability.

Key Responsibilities :

  • Data Center Operations & Server Hardware Management : Deploy, install, and configure Intel-based servers (Dell, HPE, Lenovo, Cisco UCS, etc.).
  • Perform hardware diagnostics, troubleshooting, and repairs on servers, storage, and networking equipment.
  • Manage server rack mounting, cabling, and physical infrastructure in compliance with data center best practices.
  • Monitor and respond to alerts, ensuring optimal data center performance and uptime .
  • Document hardware configurations, maintenance schedules, and inventory tracking.

    • Virtualization & VMware Administration :

  • Install, configure, and manage VMware vSphere, ESXi hosts, and vCenter environments .
  • Perform VM migrations, storage provisioning, and performance tuning .
  • Troubleshoot VMware-related issues, including host failures, VM performance, and resource allocation .
  • Assist in patching, upgrades, and automation of VMware environments.
  • Work with teams to optimize virtualization strategies for high availability and disaster recovery.

    • Network & Storage Integration :

  • Configure and maintain SAN / NAS storage connectivity for VMware and bare-metal servers.
  • Troubleshoot networking issues, VLAN configurations, and connectivity problems in a virtualized environment.
  • Assist in backup and disaster recovery planning using enterprise storage solutions.
  • Work with networking teams to ensure proper firewall, security, and traffic management in data center environments.

    • Security & Compliance :

  • Follow best practices for data center security, access controls, and compliance standards (ISO 27001, NIST, etc.) .
  • Ensure adherence to IT policies, disaster recovery procedures, and security patching protocols .
  • Maintain up-to-date firmware, BIOS, and security patches on all hardware and virtualized platforms.

    • Automation & Process Improvement :

  • Use PowerCLI, Ansible, or Python for automation of server deployments and VMware management .
  • Identify and implement process improvements to enhance efficiency, monitoring, and system reliability .
  • Collaborate with cross-functional teams to enhance system performance and scalability .

    • Required Qualifications & Experience :

  • 3+ years of experience in data center operations, hardware support, and VMware administration.
  • Strong knowledge of Intel-based servers (Dell PowerEdge, HPE ProLiant, Cisco UCS, etc.) .
  • Hands-on experience with VMware vSphere, ESXi, vCenter, and VM management .
  • Experience with server hardware troubleshooting, RAID configuration, and BIOS / firmware updates .
  • Knowledge of networking principles (TCP / IP, VLANs, DHCP, DNS) and storage connectivity (SAN, NAS, iSCSI, NFS) .
  • Familiarity with backup solutions and disaster recovery best practices .
  • Experience working in enterprise or colocation data center environments .
  • Ability to lift and rack servers (up to 50 lbs) and work in data center environments.
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