Customer Success Associate
VirtualVocationsLawrenceville, Georgia, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Customer Success Associate to manage relationships with healthcare customers and ensure they receive value from the partnership.
Key Responsibilities
Manage a portfolio of customers and conduct ongoing business reviews
Provide consultative services and training on the company's products
Identify upsell opportunities and collaborate with internal teams to enhance customer experience
Required Qualifications
2+ years of experience in customer-facing healthcare consulting or customer success
1+ years of experience in healthcare provider, payer, or life sciences
Strong project management skills; PMP certification is a plus
Ability to thrive in high-pressure, changing environments
Self-motivated and organized with the capability to manage multiple projects
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Customer Associate • Lawrenceville, Georgia, United States
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