Accounts Receivable Coordinator - Collections
The Accounts Receivable Coordinator - Collections is responsible for all functions related to collections in the Accounting department, to include : collection calls, correspondence, account review and customer service.
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team :
- Creates and implements new collection processes to increase efficiency
- Provides customer service regarding collection issues
- Processes and reviews account adjustments
- Resolves client discrepancies
- Processes short payments
- Monitors and maintains assigned accounts, to include : customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos
- Reduces delinquency for assigned accounts
- Communicates and follows up effectively regarding customer accounts on a timely basis
- Establishes and maintains effective and cooperative working relationships with internal and external customers
- Provides weekly and monthly reporting to direct supervisor
- Provides monthly Delinquency notices
- Processes and reports on monthly credit memos
- Assumes responsibility for high volume phone calls to assigned delinquent customers
- Reconciles customer disputes as they pertain to payment of outstanding balances that are due
- Provides excellent and considerate customer service to internal and external customers
- Other duties as required and assigned
What you need : (requirements)
High school diploma or GED (General Education Diploma) equivalencyMinimum 1 to 2 years related experience; or an equivalent combination of education and experienceHigh volume, corporate collections experience preferredAccounts Receivable experience preferredKnowledge of billing and collections proceduresPC literate with experience with Microsoft Outlook, Word and ExcelWhat you gain from joining our team :
Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!Access wages early with the Rain financial wellness appHealth, dental, and vision insurance after 30 days of employment401k matchPaid maternity and parental leaveAccess to career development, employee resource groups, and mentorship programsEmployee discountsAccess to employee perks like fitness class discounts and free access to a relaxation and meditation appFree financial wellness programsDaycare discount programOpportunities to volunteer and give back to your community.more!Join our Team!
Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.ORText DELIVER to 88300 to Apply1