Contact Center Representative

A company is looking for a Contact Center Representative.

Key Responsibilities

Communicates professionally with patients via phone

Handles new patient registration and appointment scheduling

Updates computer databases and manages online scheduling systems

Required Qualifications

High School Graduate or Equivalent

Previous customer service experience

Proficient with computer programs : Email, PowerPoint, Excel, Word

Experience in a medical office or medical call center setting is preferred

Bilingual Spanish speaker is a plus