Patient Support Representative

A company is looking for a Patient Support Center Representative.

Key Responsibilities

Meet performance goals in patient satisfaction, accuracy, quality, and attendance

Provide services to customers while acting as a patient advocate and managing sensitive information

Utilize company systems to address customer needs, including appointments, authorizations, and benefits

Required Qualifications

High School Diploma / GED or equivalent experience

Must be 18 years of age or older

2+ years of experience in a customer service role

Proficiency with Microsoft suite and ability to navigate multiple chat channels

Ability to work full-time, including flexibility for overtime, weekends, and holidays