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Lab Account Manager

Lab Account Manager

MedWiz PharmacyNJ, US
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Job Title :

  • Lab Account Manager Location : Field-based – Northeast / Regional travel (approx. 90% travel) Reports To : VP of Operations Type : Full-time About the Role We’re looking for a hands-on Lab Account Manager to support long-term care facilities and medical offices across the Northeast.
  • You’ll be the go-to expert for onboarding new facilities, training staff on lab ordering, educating teams on testing benefits, and ensuring specimens and supplies move efficiently.
  • This role combines account management, training, and operational oversight—and involves significant regional travel (approx. 90%).
  • Key Responsibilities Lead the onboarding of new LTC facilities, and medical offices, including site visits, EMR lab ordering training, and education on available lab testing and its benefits.
  • Monitor lab orders in the LIS, maintain data accuracy, and troubleshoot issues.
  • Serve as the primary liaison for facility administrators, Directors of Nursing, clinical staff, LTC stakeholders and medical office staff.
  • Conduct regular visits to review inventory, answer questions, reinforce best practices, and train staff.
  • Manage supplies at centralized locations in the Northeast, including inventory counts, replenishment requests, and distribution to facilities.
  • Deliver ongoing training to ensure consistent, compliant lab practices.
  • Partner with internal teams across logistics, IT, billing, and lab operations to resolve issues and optimize workflows.
  • Qualifications 3+ years of account management experience in healthcare, lab services, or long-term care.
  • Lab experience preferred.
  • Familiarity with EMR systems, LIS platforms, and data management best practices.
  • Strong communication, training, and relationship-building skills.
  • Highly organized, detail-oriented, and able to work independently.
  • Valid driver’s license and ability to travel frequently within the region.
  • Why You’ll Love This Role This position offers the chance to directly impact patient care in LTC facilities and medical offices while working in a dynamic, fast-growing lab environment.
  • You’ll have the responsibility, and the opportunity to shape workflows and processes that support multiple facilities across the Northeast.   Powered by JazzHR
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Lab Manager • NJ, US