Our client, a major hospital in Boston with a fantastic reputation, is seeking a Patient Coordinator to support administrative and customer service functions.
The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience to make an impact with a healthcare organization that is helping to save lives.
- This a hybrid position requiring 4 days onsite, 1 WFH (after the training / probationary period).
- Must be able to commute to Boston (parking is limited but very accessible via public transportation).
Key Responsibilities
Appointment Scheduling & Management -Booking and managing patient appointments, balancing patient needs with provider availability.Patient Communication- Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.Administrative Tasks- Registering new patients, completing necessary paperwork, and ensuring patient information is submitted for coding and billing.Care Coordination- Helping patients navigate their treatment plans, connecting them with resources, and managing any administrative or clinical needs.Financial & Insurance Support- Handling inquiries related to insurance, explaining benefits, and processing information for billing.Requirements
BA / BS Degree preferred1-2 years of administrative or customer service experience idealExcellent verbal and written communication skillsComputer skills including the Microsoft Office SuiteLong-term interest in working in a healthcare settingFull Job Description will be shared prior to an interview with my clientApply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered