Talent.com
Retail Associate

Retail Associate

Ross StoresRogers, AR, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving.
  • Career growth. We develop industry leading talent because Ross grows when our people grow.
  • Teamwork. We work together to solve the hard problems and find the right solution.
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

    serp_jobs.job_alerts.create_a_job

    Retail Associate • Rogers, AR, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Part Time Merchandising Associate (12.00-13.00 / Hour)

    Part Time Merchandising Associate (12.00-13.00 / Hour)

    TJ MaxxBerryville, AR, United States
    serp_jobs.job_card.part_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Associates

    Retail Associates

    Hobby LobbyRogers, AR, US
    serp_jobs.job_card.full_time +1
    Immediate openings! We are currently accepting applications for part-time positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-pac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Sales Associate-8390 Rogers, AR 72758

    Seasonal Sales Associate-8390 Rogers, AR 72758

    Five BelowRogers, AR, US
    serp_jobs.job_card.full_time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    RN

    RN

    TJ MaxxFayetteville, AR, United States
    serp_jobs.job_card.part_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    Best BuyRogers, AR, US
    serp_jobs.job_card.full_time
    As a Retail Sales Associate, you'll be the face of Best Buy for customers who visit our stores.We'll train you with the skills and knowledge you need to confidently recommend the right tech product...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Retail Associate

    Seasonal Retail Associate

    Duluth Trading CoRogers, AR, US
    serp_jobs.job_card.full_time
    A successful Retail Store Associate will strive to go for WOW! Go for WOW! is the standard of customer service at Duluth Trading Company. It is treating the customer right and looking for opportunit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    ExpressFayetteville, AR, US
    serp_jobs.job_card.full_time +1
    Express is seeking a Retail Sales Associate to join our team.The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with addi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Retail Sales Associate

    Seasonal Retail Sales Associate

    Dick's Sporting GoodsFayetteville, AR, US
    serp_jobs.job_card.full_time
    Seasonal Retail Sales Associate.At DICK'S Sporting Goods, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excitement by p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    JD Associate - Pinnacle Hills Promenade, Rogers, AR

    JD Associate - Pinnacle Hills Promenade, Rogers, AR

    Finish LineRogers, AR, US
    serp_jobs.job_card.permanent
    At JD Finish Line, we're not just selling products; we're creating experiences.Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service.We're on the loo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    Uptown CheapskateFayetteville, AR, US
    serp_jobs.job_card.part_time
    Do you love learning, fashion, getting a good deal, and helping the planet? Apply today! Uptown Cheapskate is a buy, sell, trade fashion store for young adults. We carry thousands of mall and luxury...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Merchandise Associate / Cashier

    Merchandise Associate / Cashier

    TJ MaxxFayetteville, AR, United States
    serp_jobs.job_card.part_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Associate / Jewelry Consultant - Zales - Pinnacle Hills Promenade - Rogers, AR

    Sales Associate / Jewelry Consultant - Zales - Pinnacle Hills Promenade - Rogers, AR

    Signet JewelersRogers, AR, US
    serp_jobs.job_card.full_time +1
    You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Associate - Part-time

    Store Associate - Part-time

    Shoe CarnivalRogers, AR, US
    serp_jobs.job_card.part_time
    Are you looking for a part-time position that offers you a fun, dynamic workplace while allowing you to indulge your passion for shoes and fashion?. As a part-time Store Associate at Shoe Carnival I...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Retail Sales Associate

    Seasonal Retail Sales Associate

    Francesca'sRogers, AR, US
    serp_jobs.job_card.temporary
    Our inclusive brand reflects our people and commitment to the world.We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    DSW Store Associate Part-Time

    DSW Store Associate Part-Time

    Designer BrandsRogers, AR, US
    serp_jobs.job_card.part_time
    We have a personal relationship with our shoes! You might say we're even shoe obsessed.Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves.When you emb...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Sales Associate Part Time

    Retail Sales Associate Part Time

    Tailored BrandsRogers, AR, US
    serp_jobs.job_card.part_time
    Sales Opportunity At Tailored Brands.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedExFayetteville, AR, US
    serp_jobs.job_card.full_time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    Rally HouseCenterton, AR, US
    serp_jobs.job_card.part_time
    Rally House is a specialty retail store that carries all things local! Our stores are looking for passionate team members who are looking for a part-time career and ready to share their love for th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30