Client Success LeadVirtualVocations • Dorchester, Massachusetts, United States

Client Success Lead

VirtualVocations • Dorchester, Massachusetts, United States

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A company is looking for a Regional Client Success Lead to support client relationship management for regional accounts.

Key Responsibilities

Develop and maintain strong client relationships to support revenue growth and retention

Act as a client advocate, ensuring quality service delivery and identifying expansion opportunities

Guide and support a team of account managers in client retention and project oversight

Required Qualifications

Experience in client services roles with success in managing business relationships

Background in team leadership or mentoring

Experience in the IT or technology services industry

Client services background with a consultative approach and business development skills

Good level of English

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Client Lead • Dorchester, Massachusetts, United States

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