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Surveillance Agent

Surveillance Agent

Boot Hill Casino & ResortDodge City, KS, US
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Surveillance Agent

As a Surveillance Agent, you play a vital role in protecting the integrity of our operations while keeping the fun flowing for guests and Team Members alike. As a Surveillance Agent, you'll be behind the scenes but at the center of everything. Using state-of-the-art equipment, you'll monitor live activity throughout the casino, parking lots, cash handling areas, count rooms, and gaming floor, ensuring safety, fairness, and compliance with regulatory standards. No experience necessary; we will train you.

Boot Hill Casino & Resort's Core Values :

  • Build a diverse team of service-focused individuals
  • Provide consistent and outstanding guest service
  • Develop and create extraordinary entertainment experiences
  • Take pride in our clean and well-maintained facility
  • Support the communities in which we work and live
  • Celebrate our heritage
  • Be respectful, inclusive, and responsible in all we do

Qualifications :

  • Minimum age : 18
  • High school diploma or GED required
  • Security, law enforcement, military, or related experience preferred
  • Strong analytical, observational, and communication skills
  • Ability to read and interpret technical procedures and write professional reports
  • Must be able to maintain confidentiality of sensitive information
  • Daily Operations :

  • Attend and participate in daily briefings
  • Operate and maintain surveillance equipment
  • Monitor casino areas, including the gaming floor, count rooms, and cash handling areas
  • Security & Compliance :

  • Observe, document, and report policy violations or illegal activities
  • Ensure operations align with Internal Control Policies and Procedures
  • Maintain confidentiality of reports and sensitive information
  • Work with local, state, and federal law enforcement as necessary
  • Reporting & Documentation :

  • Write clear, factual reports
  • Record relevant activities via video / audio
  • Inform senior management of significant findings
  • Game Integrity :

  • Understand the rules for table games and other gaming areas
  • Ensure fair and compliant play throughout the property
  • Communication & Leadership :

  • Communicate effectively with team members, management, and outside agencies
  • Provide clear direction and expertise during investigations or operational checks
  • Physical & Work Requirements :

  • Must be able to walk, stand, and operate equipment for extended periods
  • Flexible schedule including nights, weekends, holidays, and overtime
  • Lift and carry up to 25 lbs; work in confined or physically demanding environments
  • Job Type :

  • Full-Time Position
  • $18 per hour
  • Benefits :

  • Competitive Pay
  • Free Meals
  • 401k Plan with discretionary match
  • Free Life Insurance
  • Free Dental Insurance
  • Free Vision Insurance
  • Health Insurance Packages
  • Supplementary Insurance Available
  • Promote and Grow within Company
  • Paid Time Off Program
  • Referral Program
  • See HR for full details and description of Benefits available upon hire. Must be at least 18 years of age to work in this position. Must be able to obtain a Kansas Racing and Gaming License.
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    Surveillance Agent • Dodge City, KS, US