Quality Safety & Protocols Coord - PRN

Quality Assurance Manager

Oversees and directs the Quality Assurance program of the Department of Pathology. Monitors the laboratory compliance with regulatory agencies and all departmental safety issues. Responsibilities include POCT services hospital-wide and educational programs as directed by the Pathologists.

Responsibilities include :

• Quality assurance program. Oversees and guides the QA program within the Department of Pathology.
• Develops and evaluates monitors to measure departmental performance.
• Annual QA report and analysis of QA data to identify problems, propose solutions, and follow through.
• Actively communicates with operations manager, technical specialists, and supervisors concerning QA, QC, technical and nontechnical issues.
• Develops routine lab satisfaction surveys, monitors results, and suggests improvements.
• Coordinates lab participation in community and hospital sponsored health events.
• Communicates all new or updated protocols to appropriate staff in a timely manner.
• Oversees safety issues of the department and is the liaison for interdepartmental and hospital-wide safety.
• Monitors and assures compliance of regulatory requirements.
• Oversight of CAP / AABB / FDA / JCAHO / DPH inspections.
• Chairs PCE Subcommittee and maintains minutes, develops and implements routine audits for tracking QA.
• Guides and oversees the POCT Program.
• Evaluate and propose new tests and instruments.
• Oversees the implementation of new POCT testing, procedures, or instrumentation.
• Performs audits for hospital POCT programs.
• Participates as an effective "Shift Officer" within the ARRL and its assigned tasks including weekend supervisory coverage.
• Assigns and monitors special projects per request.
• Participates in personal continuing education activities.
• Attends departmental and supervisory meetings.
• Performs staff training and completion of training checklist for new hires and existing staff.
• Creates and conducts training seminars in matters of safety, quality, security, and other policy issues.
• Designs competency assessment tools to verify staff competency.
• Develops cross-training programs tailored to the job descriptions and needs of each staff member.
• Efficiently schedules all students from affiliated institutions for rotations throughout the Department of Pathology.
• Acts as an effective liaison between affiliated schools and Norwalk Hospital.
• Represents the Hospital and / or Department of Pathology at various educational programs.

Education : Bachelors Level Degree Required. Required : BS MT (ASCP) required. Five plus years experience in the role of Safety Officer for a Hospital or health center based clinical laboratory is required and extensive Quality Assurance experience including regulatory affairs is a needed for this highly visible position. Master degree prepared candidate is preferred but not required.

Minimum Experience : five years

Desired : Being able to develop, communicate and monitor QA and Safety Program within the Clinical lab.

Company : Norwalk Hospital Association

Salary Range : $33.66 - $67.05 Hourly

We are an equal opportunity employer. Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.