Concierge

Job Description

Job Description

Description :

Job Title : Concierge Front Desk

Location : Maple Ridge Assisted Living Communities Essex Junction, VT 05452

Hours : Part Time

Job Summary :

Maple Ridge Assisted Living Communities in Essex, VT are actively seeking part time concierges. The right candidate will be responsible for operating telephone / communication center and serving as the information / referral center for all residents, staff, and departments and must be able to work independently and with a team. This position’s mainly provides services and support to staff in a manner that meets or exceeds community expectations.

Requirements :

Duties and Responsibilities :

The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

• Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Fills out Sales Inquiry cards for Community Relations Director.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Coordinates guestroom reservations.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
• Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.
• Maintains data base for Sales Manager by inputting detail data on to Move N Software.
• Coordinates all Move N door cards, packets and updates resident listing with phone number and name.
• Makes sales packets for sales manager when needed
• Puts together all event planning materials for sales manager.
• Collects rent checks from residents and family members and provides needed information to Business Office Manager and Executive Director.
• Collects money for meal tickets, etc.
• May perform other duties as assigned.

Minimum Qualifications :

Required Behavior :