Scheduling Coordinator

Scheduling Coordinator

The Scheduling Coordinator oversees provider schedules to optimize the client experience. By managing schedules and facilitating communication between departments, it minimizes errors, enhances productivity, and boosts satisfaction for both providers and clients. Scheduling coordinators may be assigned to various programs, including Psychiatry Services, Outpatient Services, Psychological Testing Services, Recovery Services, or Community Services.

Essential Job Functions

• Build and maintain schedules for designated programs and service lines within the electronic health records at the organization.
• Review assigned providers' schedules for errors and coordinate with Client Contact Services to rectify any issues.
• Assist with caseload management and maintenance as required.
• Coordinate program-specific appointments for clients.
• Collaborate with clinical teams on caseload management, schedule utilization, client attendance policy adherence, and discharge protocols.
• Communicate with Client Contact Services staff to fill available appointment times for programs.
• Ensure compliance with HIPAA guidelines when interacting with clients and coworkers.
• Generate reports for the designated department to coordinate appointments scheduled throughout the system.
• Attend all required meetings.
• Address management needs, including data collection, program evaluation, schedule maintenance, and updates to the electronic health record.
• Perform additional duties as assigned.

Knowledge, Skills, and Abilities

Experience and Education Qualifications

Supervisory Requirements

Employment Requirements

Physical Requirements

ADA Consideration - Sedentary work : Exerting up to 10 pounds of force occasionally (exists up the 1 / 3 of the time) and / or a negligible amount of force frequently (exists 1 / 3 to 2 / 3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and / or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Position Perks & Benefits

Full-time employees receive an attractive time off package to balance your work and personal life.

Full-time employees receive health, dental, vision, retirement, life, & more.

Initial, ongoing, comprehensive, and supportive training.

Advancement opportunities / promoting from within.

A work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer. Adult & Child Health is a Smoke and Tobacco Free Workplace.