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Lead Maintenance Technician (46957)
Lead Maintenance Technician (46957)Two Coast Living • Lowell, MA, US
Lead Maintenance Technician (46957)

Lead Maintenance Technician (46957)

Two Coast Living • Lowell, MA, US
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Overview

Lead Maintenance Technician role at Two Coast Living. You oversee ongoing facility maintenance and repairs to keep the company's multifamily property operating and appearing at its best.

Responsibilities

  • Use five-plus years of experience in property maintenance (residential or hospitality) to address work orders and other repair and maintenance issues before they escalate into major problems, including at least one year of supervising others.
  • Utilize one or more technical certifications to address critical areas such as HVAC repairs and maintenance; CPO to handle pools and spas; or other specialized training for electrical or plumbing issues.
  • Proactively address routine maintenance and maintain overall cleanliness of the property, including resident amenities like the pool and clubhouse.
  • Lead by example, assist where needed, complete work orders, and help other technicians with work orders.
  • Manage the Make-Ready board to keep turnover work on schedule and ensure the property grounds are kept up.
  • Engage in difficult conversations with employees and residents to understand and resolve concerns, with strong attention to detail and project management to find cost-effective, high-quality, timely resolutions.
  • Maintain a safe working environment for the team and a safe living environment for residents with a safety-first approach, including EPA-certified handling of substances and training on safety procedures and protocols.
  • Hours : Full-time, Monday through Friday at the location, with occasional on-call hours as set by the Property Management team.

Details

  • Tools : You must maintain your own toolkit to complete work orders; equipment and supplies are provided for most tasks.
  • Transportation : You may need to use a company-owned vehicle or your own vehicle to move about the property or pick up supplies off-site; a valid driver's license is required.
  • Benefits : Medical, dental, vision, and basic life insurance options; auto-enrollment in 401(k) after 60 days; 40 vacation hours in the first year; paid sick leave per state requirements; paid holidays (six holidays per year) when applicable.
  • Note : Eligible employees receive holiday pay if working or paid holidays if scheduled off.
  • Qualifications

    Required Skills and Abilities

  • Treat all residents with care, prioritize safety, and act with integrity, honesty, and ethics.
  • Familiarity with local, state, and federal employment laws, including wage and hour, OSHA, and equal employment opportunity regulations.
  • Regular attendance and punctuality to fulfill essential duties.
  • Attention to detail to complete jobs exemplarily and identify hazards or warning signs.
  • Familiarity with tools and materials for maintaining residential buildings.
  • Excellent verbal and written communication; ability to write and speak clearly.
  • Respect, ownership, initiative, and ability to maintain confidentiality.
  • Strong organization, time management, and ability to meet goals and deadlines.
  • Ability to function well in a fast-paced, high-volume environment.
  • Basic proficiency with Microsoft Office Suite or related software.
  • Education and Experience

  • High school diploma or GED required; minimum 4 years of relevant work experience, preferably in property management or hospitality; minimum 1 year supervising two or more employees.
  • Technical degree or certifications in HVAC, plumbing, or electrical; S1 or S2 HVAC certification desirable.
  • Experience in general building maintenance or painting in commercial or residential environments; proficiency in handyman work, light carpentry, electrical, or plumbing.
  • Prior experience maintaining and repairing HVAC systems.
  • Proficiency with Microsoft Office Suite or related software.
  • Must have own tools and a valid driver's license to operate company-owned vehicles or use personal vehicle.
  • Physical Requirements

  • Typical work hours : Monday through Friday, 8 : 00 AM – 5 : 00 PM, with on-call hours and occasional weekends.
  • Travel : Occasionally may drive a company-owned or personal vehicle for business.
  • Physical : Able to lift up to 25 pounds frequently and up to 50 pounds occasionally; able to use hands to manipulate tools; vision adequate to perform tasks; stamina and dexterity.
  • Ability to move about the property, stand for extended periods, walk, climb stairs and ladders, stoop, kneel, crouch, or crawl in various weather conditions.
  • FLSA Status : Exempt
  • Please note that this job description may not cover all activities, duties, or responsibilities and may change at any time, with or without notice.

    Two Coast Living is an Equal Opportunity Employer. We will consider all qualified applicants, including those with criminal histories, in accordance with applicable state and local laws, including city / fair chance ordinances.

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    Lead Maintenance Technician • Lowell, MA, US

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