Job Description
Job Description
BASIC FUNCTION
Responsible for ensuring mortgage accounts’ insurance and real estate tax bills are paid in a timely and accurate manner.
MAJOR RESPONSIBILITIES
- Handles customer escrow issues, analysis and other related escrow issues concerning the portfolio.
- Receives and records insurance and real estate tax bills. Inputs information to ensure accurate up-to-date system records and provides follow-up as needed.
- Monitors the handling of notifications of insurance cancellations and assists in resolving such issues as necessary.
- Ensures that there is a review of system reports and pre-edit listings prior to disbursements.
- Responsible for performing a tax proof by running totals on town / county, school, village and city tax bills; resolves exceptions as required.
- Responsible for the escrow disbursement amongst various insurance types within the portfolio.
- Performs other duties as required.
JOB REQUIREMENTS
Education :
College Degree, or equivalent related business experience.
Experience :
Minimum of 5 years within a loan servicing environment handling real estate taxes and insurance issues.
Knowledge of real estate taxes and / or insurance record keeping and associated regulatory guidelines.
Strong customer service skills required.
Proficiency with various software programs, including Word and Excel spreadsheet applications.
Benefits
HolidaysVacationHealth / DentalVision Service PlanShort Term DisabilityLong Term DisabilityLife InsuranceFlexible Spending Accounts401k Savings PlanTuition ReimbursementEmployee Assistance ProgramFree Employee Checking AccountSalary Range $50,501.00-$78,105.00 annually