Store Visual Manager Job at H&M in New York

About the Role

As a Visual Merchandiser Manager, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. Together with your store team, you will use your trend awareness to secure visual and commercial curation implementation according to the visual and commercial guidelines to actively drive sales in your store. You lead, coach, and develop a strong Visual Merchandiser team through upskilling to secure a sustainable Visual Merchandiser talent pipeline within your store.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities :

• Contribute to the total OMNI customer experience in your store by following up the visual and commercial curation according to guidelines (In-direct).
• Represent yourself and the H&M Brand positively during customer interactions (Direct).
• Set, implement, and follow up on store visual and commercial goals with Store Manager, Area Visual Manager and Store teams.
• Lead your VM team to organize, plan and prioritize workload according to the store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager.
• Launch and sign off the latest global campaigns and sale activities on time according to H&M Brand Standards with Store Management team & Area Visual Manager.
• Ensure good garment care, stock levels, and provide input on allocation to Store Management and Area teams.
• Perform sales report (KPIs) follow-up, identify, and prioritize visual and commercial opportunities with Store Management team.
• Ensure your VM team creates efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team.
• Follow up all procedures and best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store Management team.

Fashion & Trend Awareness

Team & Development

Visual & Commercial Execution

Qualifications

Why You’ll Love Working at H&M

Additional Information

Compensation : expected base salary range is xx-xx hourly.

EEOC Code : SLS

Pay Status : Non-Exempt, Hourly

This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion. H&M may pay more or less than the posted range depending on qualifications.

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