Bilingual Spanish Customer Service Representative

A company is looking for a Bilingual Spanish Call Center Customer Service Representative.

Key Responsibilities

Act as the initial point of contact for inquiries related to the NJ Family Care Program

Provide telephone support to applicants, beneficiaries, and enrollees

Document enrollment requests and maintain proficiency in program policies

Required Qualifications

High School diploma or GED

Basic understanding of a call center environment and customer service roles

Ability to establish effective working relationships with diverse individuals

Background and drug screening required

Must reside in a state compliant with wage regulations