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Operations / Outreach - USNORTHCOM Support

Operations / Outreach - USNORTHCOM Support

SciolexChantilly, VA, US
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Sciolex Corporation

What do you get when you bring together a team of bright individuals and place them into an environment where "work" means making a difference in the lives of people across the globe?

You get Sciolex Corporation, a fast-growing defense contractor focused on providing the U.S. Government a level of service that surpasses the epitome of excellence. Our core services include systems engineering technical advice, technical support, and administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA, Sciolex Corporation is now the home for over 1,000 employees across the U.S.

Over the past 19 years, Sciolex Corporation has constructed an environment that celebrates diversity and encourages a positive work / life balance, all while supporting government missions that our employees are proud to be a part of. When you work for Sciolex Corporation, you are working for a stable company that values you and is committed to ensuring you receive the utmost employee care.

LOCATION : WESTFIELDS

Responsibilities

Forward assigned staff will be assigned to a specific customer and will serve as the DNRO personal representative.

Resident outreach staff assigned to broad command responsibilities will serve as the link between forward assigned staff and NRO.

Understand User needs and identify capability gaps.

Provide situational awareness of User need to the NRO and IC.

Educate Users on NRO Systems, Capabilities and Corporate Strategies.

Provide Users with the Opportunity to influence NRO decisions. Enable Rapid Response with an Enterprise Solution. Deploy on short notice to support worldwide crisis / contingency operations.

Interface daily with staff members from the across the NRO, USD(I) and IC.

Interface daily with Field Rep at USNORTHCOM.

Provide information and status on NRO systems, capabilities, and products.

Provide support to Field Reps when CCMD representatives visits

Qualifications & Physical Requirements

Broad understanding of full range of NRO products and services.

Ability to relate the NRO mission to specific client's requirements.

Ability to build trust and reputation as an honest broker.

Ability to communicate customer requirements to the NRO and NRO capabilities to the customer.

Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience. Relevant experience to be substituted in lieu of degree.

Active Top Secret / SCI clearance with Polygraph

Business Analysis Expertise

Strong communications and coordination skills

Robust problem-solving and leadership experience

Knowledge of Agile Project Management methodologies

Demonstrated understanding of cloud computing technologies

Knowledge of cloud software development

Experience documenting requirements, user stories, and use cases.

Experience with government program management, readiness, program control and budgeting

Developing engaging business plans to approach new customers.

Management and monitoring of marketing and engagement campaigns. Continuous evaluation to ensure the effectiveness.

Ability to work in a fast paced, dynamic, and team environment.

Create engaging marketing plans for new products and services.

Monitor the ongoing marketing campaigns and plan on making them more effective.

Msn Functional Supervision experience, 6+ years experience as SME or Management in Field and College Degree.

O-2 or O-3 or E-7, E-8 prior military. Support 10+ years of experience or College Degree in field.

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Support • Chantilly, VA, US

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