Regional Operations Center Manager

Regional Operations Center (ROC) Manager

We are looking for a Regional Operations Center (ROC) Manager to join our growing team.

At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future.

We believe the biggest wave starts as a ripple.

We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.

About the role

We are seeking a seasoned ROC Manager to lead and optimize our outage response operations across the infrastructure network. This role is responsible for strategic oversight of outage detection, resolution, and prevention, while managing cross-functional teams and collaborating with field leadership to drive operational excellence and minimize service disruptions.

Responsibilities :

• Strategic outage management
• Team leadership & development
• Field & cross-functional collaboration
• Reporting & analytics

Qualifications :

We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you're passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you.

Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.