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SUMMARY
The responsibilities of the Bagger is to package each customer's purchases so that they can be transported safely and easily between the store and the customer's home. Baggers also respond to complaints with genuine concern.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Delivers superior guest service and ensure absolute customer satisfaction
- Learns and uses the GUEST program
- Greet Customers. Be sincere
- Use a smile. Project a friendly manner
- Engage the customer in casual conversation
- Show respect toward customers purchases
- Thank them
- Maintains customer satisfaction by providing solutions to concerns
- Packages customer purchases with care and in an organized fashion
- Keeps work station and surrounding area clean, organized and well stocked
- Retrieves shopping carts from the parking lot
- Removes debris from carts
- Performs fixed activities as assigned by supervisor
- Follows all store and department policies and procedures.
- Follows safety policies and procedures; is a safety role model
- Other duties as assigned by supervisor
KEY ATTRIBUTES
Customer service skillsHonest / IntegrityAbility to multi-taskHigh energy levelSUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilitiesEDUCATION and / or EXPERIENCE
This position has no required education and / or experienceLANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.Ability to write routine reports and correspondence.Ability to speak effectively before groups of customers and associates.MATHEMATICAL SKILLS
Basic math concepts (addition, subtraction, division, multiplication).CERTIFICATES, LICENSES, REGISTRATIONS
There is no required certifications, licenses, or registrationsRECOMMENDED EQUIPMENT
Slip resistant shoes with closed toe and heelLadderStepladderUniform per store policyPHYSICAL DEMANDS
Regularly (Over 2 / 3 of the time)
StandWalkUse hands to finger, handle, or feelReach with hands and armsStoopKneelCrouchCommunicate with associates and customersLift and / or move up to 25 poundsFrequently (Between 1 / 3 to 2 / 3 of the time)
Lift and / or move up to 50 poundsOccasionally (Less than 1 / 3 of the time)
SitClimbBalanceOverhead liftingCrawlSmellLift and / or move up to 75 poundsVision
CloseDistanceDepth perceptionAbility to adjust focusWORK ENVIRONMENT
Frequently
Outdoor weather conditionsOccasionally
Risk of electrical shockChemicals while cleaningNoise Level
ModeratePAY RANGE (depends on industry experience)
Min. Wage up to $17 / hour (IL Locations Only)
BENEFITS (eligibility based on full-time / part-time status)
Medical, Dental, and Vision InsuranceFlexible Spending Accounts (Medical and Dependent Care)Life InsuranceVoluntary BenefitsPaid Time OffRetirement PlansEmployee Assistance ProgramNiemann Foods Management retains the discretion to add to or change the position requirements at any time.Position requirements may vary by store locationPI0a2fdf1ef2b2-30511-38680401