Pharmacy Benefit Management Manager

A company is looking for a Senior Manager, Pharmacy Benefit Management (PBM) Client Experience, Remote.

Key Responsibilities

Lead and mentor a team of Client Experience Managers focused on client retention and growth

Analyze and improve departmental processes to enhance client satisfaction and operational efficiency

Facilitate cross-departmental collaboration and communicate insights to leadership for strategic decision-making

Required Qualifications

5+ years of experience in pharmacy operations

3+ years of direct experience with Pharmacy Benefit Management (PBM)

Experience in talent development and mentoring

Strong understanding of the Client Experience field

Bachelor's Degree preferred or equivalent work experience