Store Manager - 146 W East Ave., Chico, CA 95926

Store Manager

The Store Manager has ultimate responsibility for the overall business performance of the assigned store. This position manages the day-to-day operations and maintains the highest levels of retail standards at all times. The Store Manager is accountable for implementing new concepts, ensuring compliance of legal requirements, effective utilization of resources to maximize sales and profit, and meeting or exceeding company financials and operating goals. The Store Manager provides leadership and motivation within the store to promote a culture reflective of Save Mart's mission statement and winning behaviors. The Manager develops a store management team to ensure consistent execution of company programs and provides a solid foundation for succession planning for the organization's continued and future success.

Key Responsibilities and Accountabilities :

Provides customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service

Responsible for driving improvement of the overall customer experience and quality of the processes, products, and services provided within the store, providing a Remarkable Shopping Experience for all customers which will result in increased sales

Develops and maintains a customer-focused organization by modeling and communicating associate and customer connection behaviors throughout the store

Accountable for achieving total store financials (sales, profit and loss, projections, metrics, and analysis) by identifying, defining, and implementing best store practices and optimization strategies utilizing innovative solutions

Leads, mentors and develops direct reports with focus on accountability and achieving high level of business performance outcomes

Oversees total store conditions (to include store safety, food safety, protection of company assets, etc.), ensuring that all compliance programs are met / passed

Effectively utilizes resources to improve productivity, flexibility and efficiencies of labor, and quality of shopping experience

Represents the store as the primary link to Save Mart leadership teams; ensures effective implementation of business plans

Acts as company Ambassador to build company / store image through community involvement

Acts as Quality Workplace leader (working environment, employee relations, etc.) by working collaboratively with store management team and associates to improve work relationships, build morale, increase productivity and retention

Oversees overall inventory / ordering process

Performs other duties as assigned

Some of our competitive benefits offerings include exceptionally generous benefits packages (Health, Dental, Vision, Life and AD&D, 401K), Lifelong Learning Educational tuition reimbursement and scholarship opportunities, vacation and personal holidays, and in-store purchase discounts.

Hiring pay range : $98,473.00 - 129,245.00

Requirements (Knowledge, Skills and Abilities) : Excellent leadership / team building, communication (written and verbal), interpersonal, customer service, coaching / mentoring, training, decision making, delegation, negotiation, organization, administration and financial skills. Knowledge of Store operations (including compliance), store financials, store hazardous materials and food safety rules, inventory management, employment law, applicable union contractual agreement language, interviewing techniques and hiring practices. Understands and is experienced in all aspects of providing products and services in stores.

Education : Four-year college degree (or equivalent knowledge gained through formal education, specialized training, or additional job experience)

Experience : Minimum one year as Assistant Store Manager - Customer Experience and one year as Assistant Store Manager - Customer Solutions (or five years equivalent management experience)

Other : Must be available to work a variety of required retail hours

Physical : Requires standing and other physical movements on a frequent basis. Requires lifting up to 40 lbs. without assistance

Competencies : Customer Focus

Leading People

Management Skills

Personal / Interpersonal Skills