Automotive Service Manager

Job Description

Job Description

Now Hiring : Service Manager at Stateline CDJR – Fort Mill, SC

Are you a results-driven leader who knows how to run a fast-paced service department like a well-oiled machine? Do you thrive on delivering a top-tier customer experience while motivating your team to hit performance goals? Stateline CDJR is looking for an experienced and energized Service Manager to take our service department to the next level! As the Service Manager, you’ll oversee the daily operations of our busy service department, ensuring high levels of customer satisfaction, employee engagement, and profitability. You’ll be empowered to lead a team of talented technicians, advisors, and support staff — all while maintaining manufacturer standards and dealership excellence.

Ready to lead a team and make your mark at one of the region’s top CDJR stores? Apply today and let’s talk about your future at Stateline CDJR.

What You’ll Do :

• Lead, coach, and develop a high-performing service team
• Drive department profitability through efficient shop flow and upsell opportunities
• Monitor and improve key performance metrics (CSI, RO count, hours per RO, etc.)
• Ensure compliance with OEM guidelines and dealership policies
• Foster a culture of teamwork, accountability, and customer-first service
• Collaborate with Fixed Ops and Sales to support dealership-wide goals

What You Bring :

Why Join Stateline CDJR?

Requirements :

EEOC Statement :

At Mills Auto Group, we are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive and welcoming environment for all employees.