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Membership Education and Events Coordinator
Membership Education and Events CoordinatorRobert Half • Oakland, CA, US
Membership Education and Events Coordinator

Membership Education and Events Coordinator

Robert Half • Oakland, CA, US
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Job Description

Job Description

A respected legal membership organization based in the San Francisco Bay Area is seeking a highly organized, detail-oriented, and customer-focused professional to join their team as a Membership Education & Events Coordinator.

This fully remote role offers a unique opportunity to gain hands-on experience in membership support, event coordination, and continuing education program management. The Coordinator will play a key role in supporting legal professionals through engaging programs and events.

Key Responsibilities

  • Process new member applications, renewals, and maintain accurate membership records.
  • Conduct outreach to support renewals and re-engage lapsed members.
  • Generate membership reports and assist with member communications.
  • Support planning and execution of virtual educational programs and networking events.
  • Coordinate with leadership and speakers to gather materials, conduct tech walk-throughs, and manage logistics.
  • Draft promotional content including e-blasts and program announcements.
  • Track attendance, issue certificates, and upload MCLE records to the State Bar of California (training provided).
  • Provide exceptional customer service to members, participants, and speakers.
  • Troubleshoot basic technical issues related to Zoom, ProLearn, and other platforms (training provided).
  • Assist with administrative tasks to support overall program operations.

Qualifications

  • Proven organizational skills with the ability to manage multiple priorities and meet deadlines.
  • Strong written and verbal communication skills, along with excellent interpersonal abilities.
  • Previous experience in customer service or administrative support roles.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, with a willingness to learn new technologies.
  • Ability to work independently in a remote environment while maintaining a high level of attention to detail.
  • Detail-oriented approach and confidence in interacting with diverse individuals, including members and stakeholders.
  • Familiarity with virtual meeting platforms, such as Zoom or GoToMeeting, is preferred but not required.
  • Experience coordinating events or working with volunteers and committees is an advantage.
  • The ideal candidate is someone who thrives in mission-driven environments, brings a proactive and detail-oriented approach to their work, and is energized by supporting professional communities through impactful programs and events.

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    Membership Coordinator • Oakland, CA, US

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