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Vice President, Director, Account Management

Vice President, Director, Account Management

StarcomChicago, IL, US
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Vice President, Director, Account Management

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Company Description

Publicis Groupe, known for its world-renowned creativity, best in class technology and data assets, and digital and consulting expertise, is one of the world’s largest communications groups. With 108,000 staff in over 100 countries, the Groupe has capabilities in Creative, Media, Digital Business Transformation and Production. Publicis Groupe has transformed its business model and its organizational structure to put its clients at the centre and to facilitate access to all its services in a fluid, modular way. Today, Publicis Groupe is organized across 4 Solutions Hubs - Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health- for easier connectivity and integration, fostering collaboration throughout the Groupe; while Epsilon at the core will fuel the Groupe’s entire operations to deliver personalized experiences at scale. As a Connecting Company for the Connected Age, Publicis Groupe is able to deliver winning solutions for clients through the Power of One - driven by a common purpose, a powerful spirit, shared behaviours, great character and a relentless focus on our clients.

Opportunity

Publicis Groupe is searching for a talented individual to join the team and our bespoke agency for a globally recognized company known for its iconic brands across Snacking, Petcare and Food & Nutrition across our network and around the globe. This is a unique opportunity to partner with iconic brands on their marketing transformation journey. You will help enable the client to future-proof their business, whilst also being part of a Power of One model that integrates media, production, data & tech, social, influencer and commerce to create end-to-end PESO experiences. The global team will consist of individuals from over 70+ markets, all operating with the same vision : To build a better today, for tomorrow.

Overview

The VP of Account Management oversees the Mars Power of One model integrated framework and ways of working across all markets with a focus on global. This role collaborates with global capability leaders and external agencies to customize and implement the integrated agency model across various marketing capabilities such as media, creative, production, commerce, and social / influencer. This role acts as the connective tissue between Publicis and our agency partners, customizing and applying global standards and governance, identifying successes and risks, and optimizing process standards to support local, regional, and global Mars transformation ambitions and ways of working. Ideal for an operational and process-driven individual who seeks innovative, effective ways of working, understands global vs. regional operating models, process implementation and adherence, insights management and relationship-building with diverse stakeholders across multiple agencies.

Responsibilities

  • Coordinates OneMars model development, governance, standards, methods, connecting people, process, platforms, strategy to reporting.
  • Govern the integrated agency framework across various capabilities, ensuring alignment with external agency partners.
  • Customize the global process framework to address segment / division needs ensuring development of integrated workflows that meet client needs.
  • Ensures use of key agency and client platforms throughout the integrated process.
  • Manage development of key artifacts to support cross agency collaboration.
  • Responsible for ensuring Publicis capability leads, external agency partners and clients come together during key touch points throughout the integrated lifecycle.
  • Collaborate with internal teams, clients, and partner agencies to streamline processes and improve ways of working.
  • Track and evaluate the effectiveness of integrated ways of working, using insights to drive continuous improvement and optimization.
  • Act as the main contact for external agency collaborators, ensuring clear communication and handling expectations at all levels.

Qualifications

  • 10+ years of marketing, advertising, operations, or program management experience.
  • Bachelor’s degree in marketing, Business, Communications, or a related discipline. A master’s degree is a plus.
  • Has experience working on clients / accounts with heavy fragmentation on the client side beyond just IATs (e.g., multiple verticals, brands, business priorities, etc.). Portfolio management also works as relevant experience.
  • Has worked at a senior level within multi-agency and cross-disciplinary teams within an IAT-type setup.
  • Must have experience in an account and / or client leadership capacity from either a media or creative agency.
  • Ability to build strong relationships with senior clients, manage ambitious clients, and balance a high volume of clients at once.
  • Knowledgeable through all marketing capabilities with client - e.g. media, production, social / influencer, data, measurement, AI, etc.
  • Capability to understand business challenges from C-Level collaborators and devise a plan to tackle the issues by improving operational processes, people and / or technology.
  • Clear accountability to evolve the business to become a more operationally functional team, ready for the future.
  • Strong understanding of global and regional operating models, with proven ability to implement and optimize processes.
  • Ability to manage client facing communication directly and compile client facing presentations / documentation.
  • Proactivity and proficiency delivering progress and completing work even with overlapping deadlines.
  • Experience developing C-level stakeholder presentations and presenting your thoughts and ideas.
  • Excellent communication and people skills, with the ability to collaborate with diverse teams and stakeholders.
  • Strong analytical and critical thinking skills, with the ability to identify issues and develop effective solutions.

    • Additional Information

    Starcom is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

    Benefits

    The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include :

  • Paid Family Care for parents and caregivers for 12 weeks or more
  • Monetary assistance and support for Adoption, Surrogacy and Fertility
  • Monetary assistance and support for pet adoption
  • Employee Assistance Programs and Health / Wellness / Comfort reimbursements to help you invest in your future and work / life balance
  • Tuition Assistance
  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
  • Matching Gifts programs
  • Flexible working arrangements
  • Work Your World Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
  • Business Resource Groups that support multiple affinities and alliances

    • Compensation Range : $146,490 - $210,420 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. The Company reserves the right to modify this pay range at any time. The application deadline for this job posting is 10 / 20 / 2025.

    If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines.

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    Vice President Account Management • Chicago, IL, US