Senior Community Manager Job at Asset Living in Phoenix

Note : This description has been refined for clarity and structure while preserving the original content.

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to partners. The portfolio includes properties across multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that values collaboration, leadership, and opportunities to grow.

Position

COMMUNITY MANAGER

The Community Manager is responsible for overseeing the operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial administration, and risk management. As on-site leader, you will supervise property and staff to ensure compliance with Asset Living policies, safety and fair housing guidelines, and liability considerations.

Responsibilities

Personnel Management

Regular / daily onsite attendance is required

Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives

Ensure staff effectiveness through ongoing training, coaching, and guidance in compliance with Asset training benchmarks

Complete weekly / daily office and maintenance staff schedules and assignments

Address performance problems, document appropriately, communicate with supervisor and HR, and terminate when necessary

Promote harmony and quality job performance through effective leadership

Ensure staff compliance with Company policies and procedures

Financial Management

Achieve high net operating income through cost control and revenue / leasing improvements; identify trends and recommend strategies

Develop yearly operating budgets / forecasts

Monitor deposits, rent collections, and charges for timely submission

Monitor vendor invoices for timely receipt and reconciliation

Ensure property closeout is completed on time and financial reports are accurate

Strategic Leasing Management

Develop yearly marketing plan and use marketing strategies and systems

Ensure effective leasing techniques and accurate reporting; follow-up and documentation of leases

Address resident complaints, concerns, and requests to ensure satisfaction

Develop and implement resident retention programs

Show, lease, and move-in prospective residents

Administrative & Maintenance Management

Ensure all administrative and leasing reporting is accurate, complete, and timely

Head emergency team for the property; respond to emergencies with staff and residents within guidelines to minimize liability

Manage excellent customer service and monitor service request turnaround and maintenance responsiveness

Maintain property appearance; conduct regular inspections and ensure timely repairs

Plan and utilize resources, equipment, and supplies economically

Direct maintenance, construction, and rehabilitation activities to ensure quality and efficiency

Education / Experience

High School Diploma or Equivalent; Bachelor’s degree preferred or four years’ experience in housing, or one to two years related experience and / or training; or equivalent combination

Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred

Ability to understand and perform on-site software functions; basic computer skills required

Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

Regular communication with others; ability to exchange information; may require lifting up to 25 lbs; willingness to work overtime, weekends, and nights as needed (emergencies)

Frequent standing or sitting for prolonged periods; movement between worksites

Occasional climbing ladders, stairs, or scaffolding; exposure to various environments; ability to work in tight spaces and outdoor conditions

License / Equipment

Must have reliable transportation due to on-call / emergency requirements

Compensation note : Compensation decisions consider skill set, background, certifications, and related factors. The offer includes a total rewards package with benefits (medical, dental, vision, life, disability), 401K with employer matching, and potential commission / bonuses where applicable. Full-time employees receive paid sick days and holidays.

Salary Range : $90,000 per year to $95,000 per year

Note : This job description is not all-inclusive and may be modified. Additional duties may be assigned as needed.

Seniorities and Employment

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Marketing and Sales

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In Summary : The Community Manager is responsible for overseeing the operations of a housing community under the supervision of the Regional Manager . Responsibilities include personnel, leasing, maintenance, financial administration, and risk management . As on-site leader, you will supervise property and staff to ensure compliance with Asset Living policies .

En Español : Nota : Esta descripción ha sido refinada para la claridad y estructura mientras se conserva el contenido original. Resumen Asset Living es una empresa de gestión externa y un socio comprobado en fomentar comunidades próspera a nivel nacional. Fundada en 1986, Asset Life tiene décadas de experiencia entregando valor a los socios. La cartera incluye propiedades en varias familias, alquileres unifamiliares, viviendas asequibles, divisiones de vivienda para adultos activos y estudiantes. Responsabilidades Gestión de personal Asistencia periódica / diaria en el lugar se requiere Promover la armonía y el rendimiento del trabajo a través del liderazgo efectivo Asegurar que el personal cumpla con las políticas y procedimientos eficaces de gestión financiera Obtener un alto ingreso neto operativo mediante una mejora continua de los costos, entrenamiento y orientación conforme a los índices de formación sobre activos Completar los horarios y asignaciones semanales / diarias del personal de oficina y mantenimiento Encuentra problemas de desempeño, documente adecuadamente, comuníquese con su supervisor y gerente de recursos humanos, y termine cuando sea necesario Fomentar la armonia y el desempeño del trabajo de calidad a través de políticas efectivas de dirección y procedimientos financieros Lograr altos ingresos netos operativos mediante mejoras de costes y ingresos / alquillamiento; Identificar tendencias y recomendaciones estrategias Desarrollar presupuestos operacionales anuales / Cuentas fiscales Depositos, cobros y cargos para la presentación oportuna Los requisitos básicos de administración de viviendas y servicios de mantenimiento Ejecutivos Las leyes legales y prestaciones prefiestas Deben cumplirse correctamente. La oferta incluye un paquete total de recompensas con beneficios (médicos, dentales, visión, vida, discapacidad), 401K con coincidencia del empleador y posibles comisiones / bonos cuando corresponda. Los empleados a tiempo completo reciben días de enfermedad pagados y vacaciones.