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Medical Assistant II
Medical Assistant IIModena Allergy + Asthma • Phoenix, AZ, US
Medical Assistant II

Medical Assistant II

Modena Allergy + Asthma • Phoenix, AZ, US
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Job Description

Job Description

About Us

Modena Health ("MH") and Modena Allergy & Asthma ("MAA") are leading and rapidly growing medical practices specializing in allergy, asthma, and immunology care, with clinics across Southern California and Arizona—and ambitious plans for national expansion. We are physician-led, hospitality-focused, and technology-enabled, committed to transforming allergy care while advancing clinical research and expanding access to cutting-edge medicine.

Known for our high standard of excellence, we provide compassionate, patient-centered care for both pediatric and adult patients. Our model combines hospitality-driven service with innovative technology solutions that streamline operations, improve clinical outcomes, and enhance the experience for both patients and providers.

At Modena, we aim to hire great people, treat them well, and help them find meaning and purpose in our mission. Our dedicated team values collaboration, positivity, and growth while striving to improve lives through expert diagnosis, treatment, and research. We are looking for high-energy, kind, and collaborative individuals eager to grow personally and professionally while making a meaningful impact in the lives of others.

Position Summary

We are looking for a highly skilled and motivated Medical Assistant II to support our growing allergy and immunotherapy practice. This role is ideal for an experienced MA who thrives in a clinical setting and is ready to take on leadership responsibilities and training while continuing to provide hands-on patient care. The position will act as a key liaison between the practice manager and the clinical team, helping to ensure smooth day-to-day operations, clinical quality, and patient safety. This role is non-exempt (hourly) and full-time, working 40 hours per week, Monday through Friday.

Key Responsibilities

  • Patient Interaction & Education :

Greet patients and assist with clinical intake and preparation for provider visits.

  • Educate patients and families on allergy immunotherapy protocols and safety procedures.
  • Provide general care and support to patients throughout their clinic visit.
  • Medication & Immunotherapy Administration :

    • Administer prescribed medications and treatments, specifically allergy / immunotherapy injections.

  • Prepare and administer allergy and respiratory medications using aseptic technique.
  • Monitor and document vital signs, treatment responses, and post-injection observation.
  • Provides the general tasks of an immunotherapy nurse administering immunotherapy injections per office protocols.
  • Diagnostic & Clinical Testing :

    • Assist providers with skin testing, patch testing, and breathing tests during peak times.

  • Assist the LVN or RN with skin testing and other procedures as directed.
  • Calibrate and operate Pulmonary Function Test (PFT) equipment as needed.
  • Clinical Environment & Documentation :

    • Maintain clean and stocked clinical areas, including injection and exam rooms.

  • Support documentation in the EHR (ModMed), including vitals, test results, and care summaries.
  • Adhere to HIPAA and OSHA regulations and participate in routine equipment sterilization.
  • Administrative & Operational Support :

    • Assist with limited prior authorizations.

  • Serve as a resource for clinical administrative functions.
  • Perform other clinical or administrative tasks as requested by supervisors or providers.
  • Leadership & Training :

    • Lead and support back office clinical operations as the point of contact for workflow coordination and troubleshooting.

  • Provide guidance, mentorship, and on-the-job training for MA 1s and clinical support staff.
  • Collaborate with providers, LVNs, RNs, and front office staff to support efficient patient care and clinic operations.
  • Contribute to the onboarding and training of new team members to build support and cross-functional skills.
  • Clinical Protocols & Compliance :

    • Act as a clinical resource for allergy desensitization therapies, emergency protocols, and use of medical equipment.

  • Ensure consistent adherence to clinical protocols, infection control, and safety procedures, including anaphylaxis response and aseptic techniques.
  • Manage back office inventory and supply levels, including immunotherapy materials, testing kits, and emergency medications.
  • Additional duties as assigned.

    • Qualifications & Requirements

  • Education : High school diploma or GED (minimum requirement).
  • Experience : 5+ years of experience as a Medical Assistant in a clinical setting
  • Licensure & Certifications :

    • Nationally Certified MA or an MA Diploma from a school in the state of Arizona.

  • CPR certification required (or willingness to obtain)
  • Skills & Abilities :

    • Strong organizational and communication skills

  • Ability to work independently and collaboratively in a clinical team
  • Must be comfortable performing complex and varied tasks requiring independent knowledge and judgment
  • Excellent organizational skills and strong attention to detail
  • Ability to work with other members of the healthcare team
  • Preferred Qualifications :

    • Electronic health records (EHR) experience preferred

  • Skilled in Pulmonary function testing, FeNO testing, and peak flow monitoring
  • Knowledgeable in-patient education regarding medications and environmental controls
  • Clinical experience in allergy preferred, but not required

    • Physical Requirements

    Ability to stand, walk, and move throughout the clinic, if applicable, for extended periods; occasionally lift objects up to 25 lbs., bend, stoop, or reach as needed. Frequent use of hands and fingers for patient care and equipment operation. Must have normal (or corrected) vision and hearing and be able to respond quickly in a fast-paced clinical environment, if applicable.

    What We Offer

  • Competitive salary and benefits package, including medical, dental & vision insurance, 401(k) retirement plan with employer matching, and professional development opportunities

    • In addition, we offer paid time Off (PTO), sick time, floating holiday and holiday pay

  • Opportunity to shape the future of a thriving allergy and asthma practice in beautiful San Diego (and across our expanding network)
  • A supportive, mission-focused culture where your contributions directly impact patient outcomes and team growth

    • If this role excites you, please submit your resume and a cover letter outlining your relevant experience and why you're passionate about joining our team. We look forward to hearing from enthusiastic candidates ready to drive our success!

    California Consumer Privacy Act (CCPA) Notice

    Modena Health ("MH") and Modena Allergy & Asthma ("MAA") complies with the California Consumer Privacy Act ("CCPA"). Personal information provided in the job application process will be collected, used, and retained in accordance with applicable privacy laws. Candidates may request additional information regarding the categories of personal information collected and the purposes for which it is used during the hiring process.

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