Customer Experience Representative (Onsite)

Your mission : As a Customer Experience Representative, you'll assist our stock customers with product inquiries, provide exceptional customer service, and resolve any issues that arise. Collaborate with the Sales Team, internal stakeholders, and customers to ensure a seamless experience.

Key Responsibilities :

Support Sales Managers / Account Managers :

• Be an advocate for Sales, providing customer-centric support and being the single point of

contact.

and other information.

Customer Service :

Collaboration and Improvement :

96%, EDI / Portal orders >

95%, and keeping past due orders

Order Entry :

Minimum qualifications

Desired Skills

preferred.

Position Requirements

Work Environment Conditions :

Physical Requirements :

Mental Requirements :

Placon employment offers are contingent upon the successful completion of a pre-employment drug test, basic physical, background check, educational verification, and reference checks (as applicable).

Placon requires that employees have and maintain authorization to work in the country in which the role is based. In general, Placon does not sponsor candidates for non-immigrant visas or permanent residency unless based on business need.

Placon is committed to equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity, or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristics.