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Sr Manager, Medical Affairs Operations Technology

Sr Manager, Medical Affairs Operations Technology

Gilead Sciences, Inc.Raleigh, NC, US
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Overview

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. We strive to transform and simplify care for people with life-threatening illnesses around the world. Gilead's portfolio of products and pipeline of investigational drugs includes treatments for HIV / AIDS, COVID, HBV, HCV, HDV, Oncology and Cell Therapy as well as Inflammatory Diseases co. Gilead is a patient centric, science focused company.

Reporting to the Executive Director of Global Medical Affairs Technology, this individual will be responsible for driving delivery of technologies and platforms to meet Medical Affairs customer relationship and performance measurement needs. This leader partners with Medical Affairs Excellence, Medical Affairs Affiliate leaders, Global Medical Strategy and Operations Leaders and the IT organization to implement technology solutions. This role advises internal stakeholders on how to enable business capabilities with enterprise technology tools. Key to the success of this role is aligning tools to performance expectations, continuously adapting compliant, efficient and effective technologies to the changing business needs, and working within a matrix environment to cultivate tool advocacy with senior leadership.

While specific system responsibilities may change over time, our initial need is for an expert in Material Review platforms (Veeva MedInquiry, VeevaVault, MedDocs, etc).

Responsibilities include but are not limited to :

  • Lead the implementation and ongoing maintenance of specific technologies and platforms that enable business process and decision making.
  • Establishes and maintains the roadmap for your assigned technologies by leading the internal idea generation, external benchmarking, and technical evaluation process with support from the ED of Medical Affairs Technology.
  • Work collaboratively with the Medical Affairs, Medical Excellence, Medical Governance, and other Medical Affairs Technology leads to help generate meaningful business requirements and design technical solutions that meet those requirements.
  • Support technology tool maturity by refining processes, delivery templates, and tools with key regional stakeholders based on business needs
  • Provide project level leadership by managing scope, timelines, communication, testing, and risks associated with the assigned portfolio.
  • Lead technology implementations with aggressive timelines, broad scope, and high impact according to established business needs while reporting on the project status and budget to the Executive Director of Medical Affairs Technology
  • Be the primary source of education and inspiration about ways to leverage technology solutions by being the expert in your assigned platforms and defining new ways it can accelerate Medical Affairs outcomes.
  • Balance the needs of the platform (performance, scalability, cost, data integrity) with the requests of the business (new functionality, speed to market, integrations) during roadmap planning and while advising on solution design
  • Establish and maintain cross-functional communication channels, work practices and processes with internal stakeholders relevant to accomplishing business outcomes
  • Advise and / or participate in cross-functional governance, standards and SOPs for global MA technology tools and capabilities
  • Balance long-term vision with short-term delivery while making decisions to invest / build / sustain to catalyze the organization to deliver on the business outcomes

Knowledge, Experience and Skills

  • College degree with 3-5 years business experience in CRM, Analytics or Technology modernization and LEAN methodology delivery practices
  • Hands on experience administering and deploying platforms for Material Review (Veeva MedInquiry, VeevaVault, MedDocs) preferred.
  • Additional certifications in Veeva, or Business Process Automation
  • 2+ years global / in-market Pharma / Biopharma experience preferable
  • Experience implementing or upgrading to modern technology platforms inclusive of AI integration / utilization.
  • Demonstrated practical and technical experience in business case development, planning, implementation, operation, and management of digital and mobile initiatives.
  • Experience shaping end to end field experience delivering creative and simple solutions to complex problems
  • Excellent communication skills, including the ability to break down complex structures and ideas into consumable concepts for a diverse set of stakeholders, from entry to expert level
  • Demonstrated excellence in developing effective creative solutions to complex problems
  • Demonstrated excellence in delivering skilled communications around change management that build system adherence
  • Demonstrated excellence in building and maintaining relationships with senior leaders
  • Highly organized with a strong attention to detail, clarity, accuracy, and conciseness
  • Uncompromising ethical standard and conduct
  • Able to motivate and foster cross-functional collaboration
  • Location, Compensation, and Benefits

    This is a site based role in Foster City, CA at our global headquarters. We will also consider candidates at our facility in Raleigh, NC. Due to the needs of the business we cannot offer remote work for this position.

    The salary range for this position is :

    Bay Area : $169,320.00 - $219,120.00.

    Raleigh : - .

    Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans

    For additional benefits information, visit :

    https : / / www.gilead.com / careers / compensation-benefits-and-wellbeing

  • Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
  • For jobs in the United States :

    Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.

    For more information about equal employment opportunity protections, please view the Know Your Rights poster.

    NOTICE : EMPLOYEE POLYGRAPH PROTECTION ACT

    YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

    Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.

    Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

    Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

    For Current Gilead Employees and Contractors : Please apply via the Internal Career Opportunities portal in Workday.

    Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

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