Clinical Informatics Specialist, RN

Tenet Healthcare • Sunnyvale, TX, US

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Baylor Scott & White Medical Center - Sunnyvale is an acute care hospital serving the communities in and around Sunnyvale, Texas. We strive to make the lives of our patients and their families better at every interaction. Our Team Members live out this passion in their daily roles as we support their career and personal goals.

We are located just minutes east of Dallas and south of Garland / Rowlett on Hwy 80 at Collins Road in Sunnyvale. Many team members live in Forney, Mesquite, Garland, Balch Springs, and Rockwall areas with a short commute.

Our Work Environment Includes

Modern Office Setting
On-Site Cafe' and Coffee Bar (Payroll Deduction available)
Collaborative Teams
Team Member engagement opportunities
Competitive pay
Benefits provided based on your work assignment (Full-time, Part-time, or PRN)

Baylor Scott & White Medical Center - Sunnyvale is seeking a Clinical Informaticist to provide successful implementation and maintenance of the Cerner EHR system and future solutions and technology will require an expert analyst with broad knowledge of both the clinical and business applications of the system. The Informaticist will be required to assist hospital leaders, end users, and other members of the EHR team in maintaining the system, problem solving, education and training of both incumbent and new staff, testing and implementation of fixes, and evaluating and planning for the installation and integration of new technology.

The Clinical Informaticist will thrive both in an independent and team environment. They must be able to take ownership of tasks and complete those tasks accurately and efficiently. They must also be able to work with various internal groups and teams and have the ability to manage multiple, simultaneous project tasks and deadlines in an implementation and production environment. They must be able to serve as a resource to others where their knowledge or skills are helpful. They must work with all departments, vendors and project teams to implement and maintain a high quality, process driven solution that meets the process and technology requirements for USPI surgical hospitals.

What Your Day Will Look Like

Monitor documentation and departmental processes to ensure compliance and billing accuracy

Through reporting identify users in need of further training / education

Monitor use of preference cards for efficiency in inventory and documentation and ensure continuing regular review and accuracy

Provide necessary hands on support to end users

Assist in the development of education and new personnel orientation, FAQs, address questions, changes, and facilitate growth and learning within clinical departments

Present education or address questions and issues during department staff meetings

Assist with the testing of new Cerner functionality or fixes

Ensure issues follow the appropriate chain of problem solving and are logged as a Cerner Service Request (SR) if an actual system issue

Assist other Cerner analysts with Service Requests (SRs) for problem solving or change requests for system issues

Provide support and trouble shoot issues with home office EHR team and other facilities

Be on call to support end users as needed

Attend educational and training events as needed

Provide remote or onsite support for home office or other facilities as needed by maintaining personal networks developed through training and conversion

Ensures end users operate hardware and equipment safely and properly by completing preventive maintenance, troubleshooting malfunctions, evaluating and testing new equipment

Monitor and evaluate the specifying user level of access and role within the system

Provide key support to the home office or other facilities with effective communication to the end user of expectations of documentation in the system, coaching, counseling, testing systems, policies, and procedures

Success Factors

College degree required

Current Registered Nurse in the state of Texas

At least 2 years clinical experience

Strong technology skills and interest

Working knowledge of hospital processes

Excellent written and oral communications skills

Outstanding customer service skills

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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Clinical Specialist • Sunnyvale, TX, US