Patient Services Manager - Food Service

Patient Services Manager - Food Service

Aramark Healthcare+ is seeking candidates for a Patient Services Manager position at Duke University Hospital, located in Durham, NC. The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. This person will utilize technical training and interpret government mandated nutritional standards in the healthcare industry on food health to develop healthy menu implementation plans. Manages patient feeding, quality assurance and drives patient satisfaction scores.

Manages patient food service activities, complying with established standards

Leads patient service staff to ensure meals are properly prepared and delivered to patients

Conducts rounds on patients / departments

Oversees the diet office, host / hostesses and the service ambassador program

Record safety and sanitation compliance

Supervises tray line operation and / or the room service program

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Requires at least 1-2 year experience in a food service supervisor or management role.

Bachelor's degree or equivalent experience

Healthcare patient services management experience required

Experience managing, motivating and engaging a large workforce.

Proficiency with Microsoft Office programs required.

Excellent interpersonal, customer services and organizational skills required.

Nutrition education and / or background preferred.

Must be able to work a varied schedule (opening, closing and mid shift + alternate weekends and holidays).

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.