IT Analyst, Global Consumer Affairs

Overview

A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet and Science Diet. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food.

Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life.

A career at Hill's Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work / life effectiveness.

Job Title : IT Analyst, Global Consumer Affairs

Travel Required? : Travel - up to 10% of time

Posting Start Date : 7 / 22 / 25

Hybrid

No Relocation Assistance Offered

Job Number#168242 - Overland Park, Kansas, United States

What You Will Do

• Administering the global consumer documentation database, and related security and content administration
• Authoring technology SOPs globally in compliance with governmental regulations and corporate standards, including data privacy, system security, and records retention
• The safe and compliant use of all technology
• Ensuring smooth functioning of all technology and support to operating units where needed
• Ensuring that telecommunications strategies including Electronic Call Routing (ECR) and Interactive Voice Response (IVR) platforms for internal operations are supported globally as needed
• Functioning as technology liaison to outsource partners to ensure outsourced operations are able to access and use CP technology appropriately
• Acting as liaison with GIT resources to ensure smooth operations and deployment of technology
• Ensuring optimal consumer experience interfacing with corporate and branded websites and technology platforms
• Leading technology strategy for the Hills organization, ensuring it is aligned with CP Global Consumer Affairs technology strategy, and planning and executing technology driven work and projects
• Understanding the business needs and ensuring that technology available meets business needs effectively and efficiently, to ensure optimal consumer experience, and alignment with global and corporate strategies
• Performing all system content administration and maintenance, including enabling and disabling users, performing all system changes, reporting, and build of dashboards as needed and troubleshooting system issues
• Interacting with technology vendors as needed

Qualifications

Required Qualifications :

Preferred Qualifications :

Compensation and Benefits

Salary Range $85,000.00 - $115,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits : Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation / PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

For additional Colgate terms and conditions, please click here.

LI-Hybrid

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