Service Environment Team Member

Store Associate

Store - RAL-DURHAM, NC Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they're looking for.

Responsibilities :

• Collects and disposes of trash following approved procedures.
• Dust and damp mops floors following approved procedures.
• Moves equipment and products for proper cleaning and places products back in the correct placement.
• Cleans assigned areas with the use of assigned materials and equipment. May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
• Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
• Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
• Seeks out areas requiring cleaning; takes initiative to complete the task.
• Completes all tasks assigned by the supervisor.
• Performs tasks in accordance with all federal, state, and county guidelines.
• Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization's vision and values.
• Project a positive image and serve as a role model for other Team Members.

Other duties as assigned may include : Provide a fast and friendly checkout experience; execute cash handling to standards. Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS). Participate in the truck unload, stocking, and planogram (POGs) processes. Support shrink and safety programs. Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.

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Work Environment :

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.

The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate, and be better together.