Community Caseworker

Wherever there is a need, you'll find the Salvation Army can help. If you feel that you want to take part in the Salvation Army's mission by preaching the gospel of Jesus Christ and to meet human need in His name without discrimination, apply today!

This is a full-time, remote position. Covering St Croix County, Barron County, Polk County and Burnett County. Minimal travel required.

The Community Caseworker will p rovide basic support and guidance to clients seeking assistance with housing, utilizing case management like skills to guide them to greater sufficiency. Responsible for interviewing, evaluating, and administering appropriate aid to clients including connecting with referrals to other Salvation Army and / or community services.

About the role :

• Schedule, interview, and evaluate the needs of individuals and families to provide assessment and screening services for potential applicants for appropriate services, information and / or referrals. This has a concentration on housing programs to include but not limited to the Home ARP Program, CDBG, and Prevention.
• Determine eligibility and provide service requested by the clients within a timely manner and based on available funding.
• Review with the clients their household income and expenses, and discuss developing a plan to manage monthly expenses.
• Listen and assess for other needs such as emotional and / or spiritual support and connect with Salvation Army and other community resources. Provide informational materials as needed.
• Develop and use working knowledge of community services and housing resources etc. to provide appropriate management / referrals; provide referrals to other community resources as appropriate to access additional resources for clients to assist clients with their case plans and goal attainment
• Participate in community agency meetings and cultivate professional relationships with those agencies / groups as assigned.
• Facilitate information exchange with other collaborating agencies.
• Document all client meetings, encounters, and transactions, as well as enter specific information into Client Management System assuring that accurate and timely records, reports, and statistics are maintained.

Education : Associate's degree from an accredited college or university in a related field.

Certifications : Valid Wisconsin Driver's License with clearance to drive from The Salvation Army's insurance carrier preferred. Must obtain the Territorial Caseworker Certification within one year of hire.

Experience :

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and / or people without a college degree are encouraged to apply.