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Encore is hiring: Event Technician, Audio Visual (Part Time) - Oklahoma City Con
Encore is hiring: Event Technician, Audio Visual (Part Time) - Oklahoma City ConMediabistro • Oklahoma City, OK, United States
Encore is hiring : Event Technician, Audio Visual (Part Time) - Oklahoma City Con

Encore is hiring : Event Technician, Audio Visual (Part Time) - Oklahoma City Con

Mediabistro • Oklahoma City, OK, United States
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Event Technician, Audio Visual (Part Time) - Oklahoma City Convention Center

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment.
  • Strives to exceed the expectations and needs of internal and external customers.
  • Maintains a positive relationship with all clients through effective communication.
  • Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
  • Monitors events and checks in on customers throughout the day.
  • Understands and fosters the hotel / client relationship.
  • Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
  • Handles equipment challenges and changes in a timely and professional manner.
  • Understands company processes, follows procedures, and completes systems entry and paperwork accurately.
  • Increases revenue by utilizing floor up-selling techniques.
  • Works with clients to finalize invoices.
  • Completes order entries in Navigator, as needed.

Job Qualifications

  • High School Diploma required. Associate’s degree is preferred.
  • 1 year of customer service or hospitality experience is preferred.
  • 1 year of audio-visual experience or equivalent in an educational environment is preferred.
  • A valid driver’s license is required for team members that may operate Company vehicles.
  • Must be able to lift 50 lbs.

    • Physical Requirements

  • Sitting : 2-3 Hours
  • Standing : 4-5 Hours
  • Walking : 4-5 Hours
  • Stooping : 2-3 Hours
  • Crawling : 2-3 Hours
  • Kneeling : 2-3 Hours
  • Bending : 2-3 Hours
  • Reaching (above your head) : 2-3 Hours
  • Climbing : 0-1 Hours
  • Grasping : 4-5 Hours

    • Lifting Requirements

  • 0 - 15 lbs : Continuously
  • 16 - 50 lbs : Frequently
  • 51 - 100 lbs : Occasionally
  • Over 100 lbs : Occasionally

    • Work Environment

    Work is performed in a hotel / convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes.

    Hourly Pay Range : $15.09 - $18.49

    Encore is committed to providing the best benefits options for our employees and families.

    We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences.

    Encore is an Equal Opportunity Employer.

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    Audio Technician • Oklahoma City, OK, United States