Medical Assistant Urology

Clinical Support Specialist

$3,000 SIGN ON BONUS AVAILABLE

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

About the Unit

Our practice serves the community by providing comprehensive care for those diagnosed with general and oncological urology conditions. The urology providers include a team of 13 physicians and eleven advanced practice providers. The clinical team is comprised of registered nurses, medical assistants, and ambulatory clinical technicians with encouragement to work at the top of their certification or licensure. We take immense pride in the strong relationships we build with our patients, their families, and our colleagues, fostering a supportive and compassionate environment. Each member of our team plays a crucial role in ensuring the smooth operation of our practice and the delivery of high-quality care. Our practice manager and clinical supervisor strive to foster an environment where all team members feel safe and can grow and learn and truly enjoy coming to work.

Clinical duties include chart prep, rooming, setting up / assisting / tearing down procedures, bedside instrument / scope cleaning, in-basket, intake of patient calls for provider triage, point of care testing, catheter changes, injections, and excellent opportunities for growth. Candidates for this position should be adaptable, detail-oriented, and possess strong organizational and communication skills. They play a crucial role in ensuring the smooth operation of the office and providing high-quality patient care.

Scope of Work

Facilitates efficient and effective patient flow including preparing the patient for the visit / admission and providing specific services and education as determined by the providers in accordance with licensure and policy.

Performs necessary administrative duties that ensure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.

Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department / unit personnel.

Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.

Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items / services according to standards.

Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.

Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

High School Diploma or equivalent Required

Successful completion of a competency-based orientation program Required

1 year of relevant experience working in a physician practice or healthcare setting Preferred

One of the following Required within 120 Days

AAMA Certified Medical Assistant (CMA)

AMT Registered Medical Assistant (RMA)

NHA Certified Medical Assistant (CCMA)

NCCT Certified Medical Assistant (NCMA)

NAHP Certified Medical Assistant (NRCMA)

AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days