Talent.com
Catalog Integrity Lead

Catalog Integrity Lead

Ingram Content GroupLa Vergne, TN, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Ingram Content Group (ICG) is hiring a Catalog Integrity Lead here to contribute to our Lightning Source Sales Ops team here in LaVergne, TN. The Category Integrity Lead ensures that accounts coming into the global Lightning Source and Ingram Spark catalog meet standards and follow account best practices. Manages new account automated set ups, vetting and activation for Lightning Source and IngramSpark accounts as well as reporting on activities and identifying and solving for areas of improvement. Monitors the integrity processes, informing supervisor of new trends or changes in relevance of rules and best practices and develops business responses to those changes. Works as part of the Catalog Integrity team to ensure that processes are kept up to date and makes suggestions of changes that might improve process times. Works with sales, legal, catalog operations, and digital to preserve a globally relevant catalog of content.

Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning.

Required Qualifications :

  • College degree or directly related year for year experience
  • 3 years work experience in customer service, sales, retail, or publishing
  • 1 year experience in account or identity verification, cybersecurity, risk analysis, risk management, KYC / AML, or fraud analysis

Preferred Skills :

  • Ability to learn Oracle other LS specific systems.
  • Experience with Excel.
  • Key Responsibilities :

  • Manages 3rd party vendor relationships and implements Catalog integrations
  • Leads account verification and quality via fraud mitigation and use of 3rd party fraud prevention applications and tools
  • Works with Web Team, sales and client services to ensure quick and accurate processing of accounts and titles
  • Maintains the account workbenches as a part of the team's daily activities
  • Communicates directly with clients to validate account or title information, when needed.
  • Leads all 3rd party communications, support requests and systems maintenance and improvements.
  • Serves as the Lead internal IT liaison for LS and IngramSpark websites, and all security-related and automated processing tools
  • Manages projects related to account security and account verification.
  • Evaluates and recommends enhancements for fraud-prevention methods currently in place. Working alongside Integrity Manager, executes audits and gathers data for KPI reporting as-needed basis
  • Communicates internally and externally on matters related to account integrity
  • Maintains productive and positive relationships with internal departments to include Client Services, IT, Sales, Accounting, Credit, Pre-Media, Digital, etc…
  • Provides training to other internal associates or 3rd party vendors on reporting processes
  • Work closely with other catalog integrity team members and supervisor on key projects related to improving speed of processing and enforcing of rule sets
  • Recommends solutions for routine process inefficiencies identified by management.
  • Develops KPIs and owns reporting within leadership cycle
  • Salary Note : 50,725-63,038. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to : the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

    Additional Information

  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical / Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days

  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
  • Encouraged continued education with our tuition reimbursement program
  • Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations

  • Volunteer opportunities and in-kind drives for non-profits throughout the year
  • Take breaks or brainstorm in our game room with ping pong & foosball
  • Casual Dress Code
  • The world is reading,and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Integrity • La Vergne, TN, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Manager, DRG Review (REMOTE)

    Manager, DRG Review (REMOTE)

    EnableCompFranklin, TN, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified. Powered by proprietary algorith...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Marine Interdiction Agent

    Marine Interdiction Agent

    U.S. Customs and Border ProtectionChristiana, TN, United States
    serp_jobs.job_card.full_time
    Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement worki...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Building Enclosure Associate III

    Building Enclosure Associate III

    ECS Southeast, LLPFranklin, TN, United States
    serp_jobs.job_card.full_time
    As a Facilities Associate III, you have no problem successfully navigating competing priorities.Your technical expertise is something you take pride in, and you know how to exceed your clients' exp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    General Laborer - Highway Sign Installer

    General Laborer - Highway Sign Installer

    Vulcan Materials CompanyHermitage, TN, United States
    serp_jobs.job_card.full_time +1
    Vulcan Materials Company is the nation's largest producer of construction aggregates and a major producer of aggregates-based construction materials including asphalt and ready-mixed concrete.When ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    bdurable - Sales Consultant

    bdurable - Sales Consultant

    Leaf HomeLebanon, TN, US
    serp_jobs.job_card.full_time
    Are you looking for a company with.Leaf Home is looking for sales professionals to join a winning culture that invests in your success!. Working with Leaf Home Garage Flooring is more than just...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Product Manager - Review

    Product Manager - Review

    RelativityNashville, TN, United States
    serp_jobs.job_card.full_time
    At Relativity we make software to help users organize data, discover the truth, and act on it.Our e-discovery platform is used by more than 13,000 organizations around the world to manage large vol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Electrical Designer II - Health - Medtail Practice

    Electrical Designer II - Health - Medtail Practice

    Henderson EngineersFranklin, TN, United States
    serp_jobs.job_card.full_time
    At Henderson, we're about more than just buildings.We're about the people, experiences, and potential found inside.We're a company of problem-solvers and innovators known for our technical excellen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Outside Insurance Sales Consultant

    Outside Insurance Sales Consultant

    AllstateTennessee, TN, United States
    serp_jobs.job_card.full_time
    At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Entry Level Sales Representative

    Entry Level Sales Representative

    American Income LifeFranklin, TN, US
    serp_jobs.job_card.full_time
    A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Catalog Integrity Lead

    Catalog Integrity Lead

    Ingram Content GroupLa Vergne, TN, United States
    serp_jobs.job_card.full_time
    Company DescriptionJob Description.The Integrity Lead manages new account setups, validates and vets these accounts for Lightning Source and IngramSpark. The Lead monitors, analyzes and reports on a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Building Enclosure Senior Associate

    Building Enclosure Senior Associate

    ECS Southeast, LLPFranklin, TN, United States
    serp_jobs.job_card.full_time
    As a Senior Associate, you have strong leadership skills as well as a great eye for detail.You are heavily skilled both out in the field and working with clients. Leading your team by example is sec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    DCS CASE MANAGER 1 • - EG - 04012025- 66745

    DCS CASE MANAGER 1 • - EG - 04012025- 66745

    State of TennesseeAshland City, TN, United States
    serp_jobs.job_card.full_time +1
    State of Tennessee Job Information.LOCATION OF (350) POSITION(S) TO BE FILLED : DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, STATEWIDE. The DCS Case Manager 1 • position ha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border ProtectionBell Buckle, TN, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    County Meter Reader

    County Meter Reader

    Meter ReaderUnionville, TN
    serp_jobs.job_card.full_time
    Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionWhite House, TN, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Data Reviewer 1

    Data Reviewer 1

    Pace Analytical Services, LLCMount Juliet, TN, United States
    serp_jobs.job_card.full_time
    Monday through Friday, 8 : 00 AM - 5 : 00 PM.Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward. to innovate and advance all aspects ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Representative

    Sales Representative

    Power Home RemodelingAshland City, TN, US
    serp_jobs.job_card.full_time
    Power is where hustle meets purpose.It’s where leadership opportunities, life-enhancing benefits, and award-winning culture come together. Why? Because our people are our most important asset....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionEagleville, TN, United States
    serp_jobs.job_card.full_time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Building Enclosure Associate II

    Building Enclosure Associate II

    ECS Southeast, LLPFranklin, TN, United States
    serp_jobs.job_card.full_time
    As a Facilities Associate II, you are a natural leader with a strong work ethic.Although you do not have much past experience in facilities consulting, you are able to quickly learn the ropes.You m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Entry Level Sales Representative

    Entry Level Sales Representative

    Power Home RemodelingLebanon, TN, US
    serp_jobs.job_card.full_time
    Entry-Level Sales Representative.Power is where hustle meets purpose.It’s where leadership opportunities, life-enhancing benefits, and award-winning culture come together.Why? Because our peo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days